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Legacy Operating System Upgrade Options

Maintaining an updated operating system on your computer, laptop or mobile device is more important than ever. As web services and security standards continue to change - legacy operating systems will experience access and compatibility issues with core UNF services like myWings, Canvas and Office365.


Several common legacy operating systems and the devices are at particular risk for lack of operability with modern web services and security protocols. Currently these include:

  • Apple macOS 10.11 (El Capitan) or lower
  • Apple iOS 9 or lower
  • Google Android 5.0 (Lollipop) or lower
  • Microsoft Windows XP, Microsoft Windows Vista and Windows 7
  • Microsoft Windows 10 versions released prior to Fall 2017

The legacy OS list will continue to grow. OS publishers continue to release newer versions of their software which renders older versions unsupported. Any OS released more than three years ago is considered legacy and unsupported.


Each upgrade option documented here is considered a guideline. Official upgrade steps and system requirements are set by the platform publishers and are subject to change

Windows 10 laptop

Microsoft Windows

Upgrades to Microsoft Windows 10 from a lower version of Windows like Windows 7 or 8 are not typically free. However, UNF Students can obtain copy of Windows 10 Education for no cost through the Kivuto Service in MyWings. UNF Faculty and Staff can acquire a Windows 10 license at a discount.

MacBook Catalina

Apple macOS

Apple macOS upgrades are free. You may need to sign in to the Apple App Store with an Apple ID to download the installer, but this is a no-cost transaction.

ios iphone ipad

Apple iOS/iPadOS

Apple releases iOS/iPadOS on an annual schedule. Apple maintains active support for their most current 3 releases of iOS.

android phone


Upgrade availability for Android devices can vary greatly. Android device upgrades rely heavily on the hardware manufacturer (e.g. Samsung) and their unique support lifecycles making upgrades available for hardware.

General Recommendations and Guidelines for Operating System Upgrades

  1. Any upgrade process can take a significant amount of time. Set aside time to perform the upgrade when you are not facing deadlines or class sessions that are time sensitive.
  2. Most upgrades require access to the internet to download the install files.
  3. Perform a backup of important files and folders before upgrading. Upgrades are intended to be non-destructive by nature, but having a backup is a sound practice to ensure you retain important files.
  4. Print out or write down any applicable OS License Key and be sure you know your Microsoft/Apple/Google Account credentials before starting the upgrade process as your system will be inaccessible during the upgrade process.
  5. Connect your system to stable power, especially laptop/mobile devices.
  6. Ensure your system has consistent internet access throughout the upgrade process.
  7. Upgrade timing varies from system to system depending on system resources, network speed and other factors. Be sure to set aside ample time to have the files download and install to complete the upgrade.