Skip to Main Content

Ospreys Email Frequently Asked Questions

Student Email Account Changes Made May 7
In order to provide better collaboration with the Office 365 tools, students now have an email account in the same environment as faculty and staff. During this transition, students will have two UNF mailboxes, their old one that uses "" and a new one that uses "" Starting Tuesday, May 7, email communication from University systems will be delivered to the account only. Students will select the "Email" tile in myWings to access their new email account.

Students will want to log in to their Ospreys account by selecting the "Old Email" tile in myWings and activate automatic forwarding so any email still being sent to their Ospreys account is redirected to the new account. It's recommended students also turn on an "Automatic reply" notice that directs email senders to contact them at their new address. Both the UNF and Ospreys accounts will be active for a period of time to enable transition to the new Office 365 environment. Communication will be sent prior to the Ospreys account being deactivated. Additional information on the changes to the email account.  


What is my password?
Your password for Ospreys Email is the same password you use for myWings.  


Is it possible to forward my old Ospreys email to another account (such as Gmail, Yahoo, or iCloud)?
Yes, Follow these instructions:


How do I find my forwarding address in my Ospreys Email account?
Your forwarding address, if you have one, will be listed in “Connected Accounts”. This can be found by clicking on “Options”.


What web applications are available and how do I access them?

Currently, you will access Office web applications such as Word, Excel, PowerPoint, One Note and OneDrive.


How much storage space is available?

Mailboxes will have a 50 GB limit for e-mail. Your OneDrive has 1 TB of storage space for files.


Can I read my Ospreys Email on my smart phone?

Yes, you can read your e-mail on any Windows Mobile phone or a mobile phone that supports Exchange ActiveSync (including iPhone/iPad and Android based devices). Set up instructions.


Why does Ospreys Email not open if I am Using Safari (web browser)?
The popup blocker in Safari can make the Ospreys Email link not open. Disabling the popup blocker will fix this issue.


Is there a spam filter?

Yes, there is a spam filter. 


Go Back to Ospreys Email Home Page