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Library Learning Commons

A large collaborative effort, the Library Learning Commons, was completed near the end of the Fiscal Year. The Thomas G. Carpenter Library was refurbished to incorporate a space that is adaptable and promotes active, engaged learning. It offers a "suite of services, technologies, and study spaces." As one enters the new space, it is immediately apparent the space is designed to foster collaboration and ease of learning.

ITS' part of this project included relocating their Help Desk and computer lab to the Library. They added 40 Dell Ultrabooks to the checkout system in the library, installed 33 new wireless access points, moved their student collaboration stations to the study rooms. Technical support is now more centrally located and can provide faster response to the students and library staff. 

Help Desk is now located in the library

New Process for Meal Plan Purchases

ITS revamped the entire way students purchase meal plans and campus dining dollars. Students now purchase their meal plan and campus dining dollars through myWings and no longer pay sales tax, a 7% savings. The new process consolidates plan charges with other university charges (e.g. tuition) on a single student bill. Students with qualifying financial aid can now automatically defer payment until financial aid is disbursed. 

Physical Therapy Online Assessment for Graduate Students

ITS implemented a research-based online assessment form to assess Physical Therapy doctoral candidates on skills, knowledge, and abilities. This connects undergraduate science course grade data and national physical therapy exam results. It is also available through Student Self Service for off-campus access.


CCEC Accreditation Software Application

ITS implemented a custom software application for the College of Computing, Engineering and Construction (CCEC) to help accreditation requirements for the Accreditation Board for Engineering and Technology (ABET). This application fully automated a formally manual process. The application is user-friendly and uses existing course data from Banner and strategic planning data from TracDat. It provides an administrative overview to manage the entire process and automated feedback from previous course offerings.

Osprey Clubhouse Multipurpose Rooms

The Academic Technology Audio-Visual unit was integral in developing the Osprey Clubhouse as an environment for students, facility and staff to congregate, for classroom instruction, to share experiences, and unwind after classes. At the heart of this development are two large multipurpose rooms complete with a wide array of audio visual presentation options. The multipurpose rooms are capable of hosting individual events or they can be combined together for a larger presentation accommodating up to a total of 120 guests. Each room has been outfitted with state-of-the-art digital projectors, instructional technology podiums with Smart© Interactive touch screen display technology, HDMI computer and laptop connectivity and built-in sound with wireless microphone capabilities. From a simple movie night, to a live presentation, the multipurpose rooms are able to accommodate whatever UNF’s needs may be.

Campus Maintenance Facility – Training Room

The Campus Maintenance Facility is the hub for all physical facilities operations on campus. To support their efforts, Academic Technology’s Audio-Visual unit has designed and equipped the Maintenance Facility’s large presentation training room with an audio visual solution to perfectly meet their needs. This location is equipped with two large venue digital projectors and projector screens, a fully equipped technology enhanced presentation podium, and ceiling installed speakers for sound re-enforcement. All combined to provide the perfect environment for physical facility staff training and vendor presentations.


Implementation of a Service Management System

In December, ITS implemented a new ITS Request application, called TeamDynamix. This new system enables students, faculty, and staff to view the status of their requests online. Visit the website to learn how to submit an online ITS request. TeamDynamix has also improved the efficiency in which ITS requests are managed. 

This summer, ITS expanded the use of TeamDynamix to include project management. Faculty and staff now use TeamDynamix for submitting IT project proposal requests. IT project proposals include efforts such as modifying existing UNF software applications, custom software development, new report requests, implementation of a cloud or hosted application, business re-engineering and improvement, and replacing one product with another. Formal IT project management provides a more consistent, repeatable project implementation experience. Instructions for submitting a project proposal.

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Improvements in the Way Faculty and Staff Connect Remotely

ITS introduced "AnyConnect", a new way of connecting remotely to UNF services. AnyConnect is more robust and faster than the previous Virtual Private Network (VPN) service. Additionally, AnyConnect makes UNF less vulnerable to security penetrations. The service provides secure remote access to UNF resources that aren't typically available through the Internet, such as network drives. To get started, visit Detailed instructions are available online. Once setup is complete, connecting is quick.

AnyConnect Mobile Client

Imaging & Scanning Advances

UNF has made great progress in the way they scan and manage digital documents. The use of a document/imaging system reduces the use of paper, reclaims space for University needs, and maintains compliance with state requirements. This fiscal year, ITS migrated from IBM Oracle to Hyland OnBase for their Imaging software and upgraded their scanning software, called Quillix. 


New Event Management System

This project replaced R25/Schedule25 as the University's scheduling tool for all academic terms and final exams. EMS Campus has been used successfully by other areas of the University including the University Center, Student Union, and the Fine Arts Center. By implementing EMS Campus, the University consolidated its scheduling and planning needs onto one platform and in one database. It also affords the University an opportunity to streamline the scheduling process to the benefit of the academic community.

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