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Housing and Residence Life

Maintenance Request Acknowledgment

We all have a shared responsibility to keep our Osprey community safe and healthy!

With this in mind, the Department of Housing and Residence Life has developed a protocol to safely interact with residents when entering rooms to make requested repairs. In today’s environment this may be uncomfortable for some residents as well as our facilities staff members, but is necessary to keep the campus operating correctly and to provide our residents with the best possible facilities. Housing Facilities staff members will arrive to preform requested work orders wearing a face covering and gloves. Before they enter the work order space the residents will be expected to:

  • Wear a mask or face covering.
  • Maintain proper Social Distancing.
  • Declutter and have the area that requires repairs ready before the technician arrives, to expedite the service.

If these protocols aren’t followed, service will have to be performed at a later date. 

I Acknowledge