For Osprey Hall, Osprey Landing, Osprey Cove, Osprey Crossings, Osprey Village and Osprey Fountains:
If you are experiencing problems with your cable TV service, it may be something you can resolve yourself in just minutes. Here are some tips for the most common user related issues. No picture on one or all channels, no color, buzzing sounds, dark or rolling pictures, stations on wrong channel, vertical bars, snowy pictures, etc. Typically these types of problems can be a result of a system wide issue, in room cabling issue or the television and/or connected devices to the television.
First, check to see if a neighbor in another room is experiencing the same problem. If a neighbor is experiencing the same problem or the problem is associated with your outlet, disconnect any other devices attached to your television, such as digital receivers, VCRs, Xboxes, etc. so that the coaxial cable is connected directly to the television to the outlet. If this addresses the problem, then reconnect the devices to isolate out the device creating the problem. If you have a VCR, make sure the VCR and the television are both set to the same channel - 3 or 4.
If you continue to have cable TV issues, please submit an on-line Maintenance Request via http://www.unf.edu/housing/resources/Maintenance_Request.aspx.
Need to adjust the fine-tuning settings on your television? Check your television's user guide for more information. Common issues include:
- Dark picture? Slowly adjust your TV's brightness and/or contrast control
- Rolling picture? Slowly adjust your TV's vertical hold.
- Picture leans to side? Try adjusting the "horizontal hold" on your TV.
- Can't tune in desired channel? Determine if you are able to tune the channel using the tuning buttons on the digital receiver or VCR. If so, the problem is likely your remote control.