Satellite Television

Each resident room/suite/apartment is provided access to a digital satellite television channel line-up.

Residents may bring their own TVs for use in their room/suite/apartment but the provided systems require a digital cable-ready TV with a QAM tuner (and/or an analog TV with a digital-to-analog converter box) as well as a coax cable.

When a resident first connects to the digital satellite system via coax cable it will be necessary to run a channel search or set-up via the television's settings. Most television set-up and/or channel search functions are accessible via the television's main menu function. Using your TV's remote control, you will need to perform "channel auto discovery" to pick the channels.

Please note, The Flats at UNF has a different channel line-up than the other residential communities.

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Frequently Asked Questions

How do I get service?

Locate the TV outlet in your room and connect one end of the coax cable to it and the other end to the "CATV" or "VHF IN" on your television. Do not connect to the "UHF" in on your television.
What is the Channel Line-Up?

The updated TV channel Line-up can be found here: Channel Line Up pdf
Why do I only get channels up to Channel 13?

Most television sets have settings to enable reception from either an Off-Air Antenna or from Cable service. The campus cable system requires your television to be set to "Cable" (or "CATV", "CATV - IRC"). If your television is set to "Off-Air" (or "Antenna") you must change this setting to enable reception of all cable channels. This setting may be changed either by moving a switch or by following menu prompts for set-up. Refer to your owner's manual for more details. You will need to reprogram/scan your TV once you make the change.
How do I make my analog TV work on the school’s digital cable system?

If you have an older analog television your television cannot receive the digital signal without use of a digital-to-analog converter box. For your convenience here is a link to an online retailer where you can purchase an inexpensive converter box. Note, the box does not come with connector cables. This will be either a composite (Audio/Video RCA cable) or a component cable depending on your type of TV. Both are available at any consumer electronics store. Alternatively, it may make more sense to just purchase a digital television.
How do I address common reception issues?
For Osprey Hall, Osprey Landing, Osprey Cove, Osprey Crossings, Osprey Village and Osprey Fountains:

If you are experiencing problems with your cable TV service, it may be something you can resolve yourself in just minutes. Here are some tips for the most common user related issues. No picture on one or all channels, no color, buzzing sounds, dark or rolling pictures, stations on wrong channel, vertical bars, snowy pictures, etc. Typically these types of problems can be a result of a system wide issue, in room cabling issue or the television and/or connected devices to the television.

First, check to see if a neighbor in another room is experiencing the same problem. If a neighbor is experiencing the same problem or the problem is associated with your outlet, disconnect any other devices attached to your television, such as digital receivers, VCRs, Xboxes, etc. so that the coaxial cable is connected directly to the television to the outlet. If this addresses the problem, then reconnect the devices to isolate out the device creating the problem. If you have a VCR, make sure the VCR and the television are both set to the same channel - 3 or 4.

If you continue to have cable TV issues, please submit an on-line Maintenance Request via http://www.unf.edu/housing/resources/Maintenance_Request.aspx.

Need to adjust the fine-tuning settings on your television? Check your television's user guide for more information. Common issues include:
- Dark picture? Slowly adjust your TV's brightness and/or contrast control
- Rolling picture? Slowly adjust your TV's vertical hold.
- Picture leans to side? Try adjusting the "horizontal hold" on your TV.
- Can't tune in desired channel? Determine if you are able to tune the channel using the tuning buttons on the digital receiver or VCR. If so, the problem is likely your remote control.