UNF Housing FAQs

Financial Questions

• Where do I pay for my housing?
  The preferred way to make payments is online through your myWings account with an e-check or with a credit card. You can also make a payment by check or cash at the  Student Financial Services Office in Hicks Hall.
• I have Florida Prepaid Housing. What do I need to do?
  You should have marked that you have Florida Prepaid on your housing contract. Please submit a copy of your current Florida Prepaid card or notify an accountant in the Housing Office that you are planning to use your Florida Prepaid Dormitory Plan.
• What type of room will Florida Prepaid pay for?

  Historically, Florida Prepaid has approved payment for the following residential rooms:

  • Double Occupancy in Osprey Cove
  • Double Occupancy in Osprey Landing
  • Double Occupancy in Osprey Hall
  • Double Occupancy in Osprey Crossings
  • 2 Bedroom (4 person) in Osprey Village
  • Double Occupancy in Osprey Fountains

   

• Can I live in an area that is not approved by Florida Prepaid?

  Yes. If you elect to live in a more expensive room, Housing will bill Florida Prepaid at the highest approved room rate and you will pay the difference between the cost of an approved room and your assigned room. If you are assigned to a room not fully covered by Florida Prepaid, you will need to pay the difference or defer the remaining portion to financial aid by the published Housing due date. Occasionally, due to high numbers of students and late registrations a student may be assigned to a tripled room. In this case, Florida Prepaid will only pay the cost of the assigned room.
  
  

   

• Can my Florida Prepaid Dormitory plan be used for the summer semester?

  Florida Prepaid discourages using your plan for summer because it is a shorter semester and you will use a full credit of your Prepaid. However, it can be used by having the purchaser of the plan write a letter to Florida Prepaid asking them to approve payment for summer housing. Once approved, UNF Housing will bill Florida Prepaid for your rent. 

• Can I use financial aid to pay my rent?

  You may be able to pay all or a portion of your rent with financial aid if you have enough aid posted on your account after meal plan, tuition and fees. The Department of Housing and Residence Life will automatically defer all or a portion of rent against any posted and accepted financial aid. If there is enough to cover all expenses, you will be cleared for move-in. If there is a portion of the housing rent not covered by accepted financial aid, the portion not covered must be paid by the Housing rent due date to avoid a late payment fee.  

• What does “defer/pend my rent” mean?

  Since the housing payment is due before financial aid pays out, if you have enough posted and accepted financial aid reflected on your account after subtracting your meal plan and tuition and fees, you may wait to pay all or part of your rent until financial aid pays out. Only the portion of rent that your remaining financial aid will cover can be deferred.  The Department of Housing and Residence Life will automatically defer all or a portion of your rent. The rent balance not covered by financial aid must be paid by the Housing rent due date to avoid a late payment fee.

• I have financial aid but not enough to cover all of my housing.

  The Department of Housing and Residence Life will automatically defer all or a portion of rent against any posted and accepted financial aid that is remaining after your meal plan and tuition and fees. The portion of rent not covered by financial aid must be paid by the Housing rent due date to avoid a late payment fee. Also, if your financial aid does not pay out as initially expected, you may owe an additional amount for rent at the time financial aid is disbursed.

• My financial aid is not reflected on my awards screen. How will this affect deferring my rent?

  If you do not have any financial aid reflected, we will not be able to defer your rent. You will need to pay your rent in full by the published Housing due date. It can take 4-6 weeks for UNF to be notified of any federal funding you may be receiving. We suggest you complete your FAFSA no later than March 1st for each academic year to avoid this problem.

• I’m in verification. What does this mean and how does this affect my housing status?

  Each year the federal government randomly selects about a third of all students to verify the information submitted on their FAFSA. Specific documents are requested to confirm that the information entered on the FAFSA is accurate. You must submit these as soon as possible because your financial aid will not pay until this process is completed. If you are selected for verification, One Stop Student Services can help you determine the necessary documents to submit. Your housing will continue to be deferred until mid-term, after which, if your aid does not pay out because of verification, you may be asked to pay your housing by means other than financial aid.

   
  
• My financial aid has not paid for my housing yet. What does this mean?

  There could be several reasons for this. The best thing to do is to contact One Stop Student Services and they will be able to assist you.

• Do you offer payment plans?
  We offer the Residential Alternative Payment Plan (RAPP) to those who have exhausted all of their financial aid options, including grants and loans, and still owe $1,500.00 or more on their rent. The rent is divided into four equal installments per semester due the first of each month, beginning on August 1^st for the fall and December 1^st for the spring.
• Is the due date for housing the same as the due date for tuition?
  No. Housing has an earlier due date than tuition. Please refer to your invoice or the website for exact dates, but typically fall rent is due August 1st and spring rent is due December 1st. 
• Why do I have to pay for housing much earlier than tuition?

  There is a great deal of preparation that takes place before check-in each term. We need to know how many students will be living with us early enough to prepare the various facilities. The early payment assures you will have a bed space on campus. It also allows Housing time to employ and train the necessary personnel to accommodate the residential population.  

• My parents pay my bills. Can I have correspondence sent to them?
  Correspondence from the Housing Office is sent to the resident’s campus mail box or to their UNF osprey e-mail address. An exception is the fall rent invoices which are sent to the address of record which you provided
• I’m a new student and will be attending Summer B and Fall. Do I send in $300 with each contract?

  No. The $100.00 non-refundable processing fee is a one-time fee and the $200 rent pre-payment is only required for the first contract that you submit   but may be asked for again if   it has been a while since you stayed on campus.

• I have a Housing Hold (H) on my account.

  This is generally a result of a past due housing charge. Once you pay the balance due, the hold will automatically be released from your account. It can take up to 4 hours for this automated process to run. 

• I have a Financial Hold (FH) on my account and the Student Financial Services Office says it’s because of housing.

  An “FH” hold is the result of having a past due balance at the University. It is not necessarily a housing balance. The” FH” holds are generated automatically once the due date on any charge passes. The only way for this hold to be released is to pay the balance due. If the balance due is related to housing, we will be happy to review your account with you to determine why the hold was generated.   If the hold is not related to an outstanding housing balance, we cannot remove it. The hold can only be removed by the Student’s Financial Services Office.