Enrollment Services Experts 

 

Agne, Anissa Athletic aid, default management, Department of Defense Memorandum of Understanding, federal aid, financial aid, institutional grants, Jacksonville Commitment, satisfactory academic progress, scholarships, state programs, student eligibility, student loans, verification.
   
Blankenship, Melissa Ellucian Recruiter (constituent relationship management software), fee waiver awarding and input, first-time-in-college admissions, online chat, online recruiting, scholarship awarding, strategic marketing utilizing outbound calls, student development, student recruitment, UNF Communication System, webinars
Cole, Cathy
Academic branding, Ellucian Recruiter (constituent relationship management software), commencement and academic ceremonies, digital marketing, educational ERP and CRM programs, enrollment analytics, event management, first-year, transfer and graduate student recruitment and retention initiatives, integrated marketing, public speaking, quality service initiatives, Qualtrix, recruitment and policies, residence life, safety and awareness, social media marketing, strategic enrollment management, strategic communication, staff development, student development, student leader training, student transitions, team building. 
 
   

Colom, Albert 

Academic branding, advising and scheduling software, educational ERP and CRM programs, enrollment analytics, first-year and transfer student recruitment and retention initiatives, integrated marketing, policy development and systems implementation, process enhancement, secondary and post-secondary articulation, staff and leadership development, strategic enrollment planning and management, team building.
   
Hull, Meghan  Budget management, iContracts, P-Cards, personnel, travel and expense.
   
Hunter, Will Admissions, financial aid, personnel management, records, registration, student development.
   
Kuehner, Megan Academic calendar creation, academic probation and suspension processing, certificates, commencement, course catalog maintenance, course description reviews, course scheduling and new course creation, diplomas, employee education and tuition scholarships for university employees and State Waiver forms, enrollment verifications, FERPA, grade and term forgiveness, medical withdrawals, NCAA eligibility certification, National Student Clearinghouse enrollment reporting, registration processing, registration restrictions, residency reclassification, retroactive credit applications, retention, room reservations for student groups, subpoena and public records requests, term set-up, transcripts, Waivers of University Policy requests (excluding GR students) and withdrawals for military service. 
   
Learch, Chad Academic calendar creation, academic probation and suspension processing, certificates, customer service/applicant relations, course catalog maintenance, course description reviews, course scheduling and new course creation, diplomas, employee education and tuition scholarships for university employees and State Waiver forms, enrollment verifications, FERPA, grade and term forgiveness, high school dual enrollment, medical withdrawals, NCAA eligibility certification, National Student Clearinghouse enrollment reporting, post-secondary articulation, registration processing, registration restrictions, residency reclassification, retroactive credit applications, retention, room reservations for student groups, subpoena and public records requests, term set-up, transcripts, Waivers of University Policy requests (excluding GR students) and withdrawals for military service.
   
 Lucas, Karen Admissions, enrollment management, first-year experience, first-time-in-college recruitment and policies, Jacksonville Commitment, new student orientation, staff development, strategic enrollment management. 
   
Saunders, Margaret Budget, calendar management, executive management, event management, organization, human resources, job shadowing, proofreading.
   
Muller, Jennifer Certification processing, Disabled Student Appeals Committee (DSAC) evaluation and committee membership, document imaging, evaluation and admission of all undergraduate student (FTIC, transfer, post-baccalaureate), Florida residency determination, Florida Virtual Campus processing, Judicial-Hold evaluation, major change professional for limited or selective access programs, special populations processing, transcript and test score processing, transcript re-evaluation (TEV) processing, University applications for admission, University application fee payment/banking.