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Faculty Staff Resources 

Suggested Syllabus Statement

Students with Disabilities

Students with disabilities who seek reasonable accommodations in the classroom or other aspects of performing their coursework must first register with the UNF Disability Resource Center (DRC) located in Building 57, Room 1500.  DRC staff members work with students to obtain required documentation of disability and to identify appropriate accommodations as required by applicable disability laws including the Americans with Disabilities Act (ADA). After receiving all necessary documentation, the DRC staff determines whether a student qualifies for services with the DRC and if so, the accommodations the student requires will be provided.  DRC staff then prepares a letter for the student to provide faculty advising them of approved accommodations. For further information, contact the DRC by phone (904) 620-2769, email (, or visit the DRC website (  



Military and veteran students who return from combat exposure may be utilizing the post 9/11 GI bill to continue postsecondary education goals and may need both physical and academic accommodations.  Contact Ray Wikstrom, Director of Military and Veterans’ Resource Center by phone (904) 620-2655, email (   

Frequently Asked Questions by Faculty 


What is the Disability Resource Center (DRC)?

The Disability Resource Center coordinates and ensures services and accommodations for registered students with disabilities as mandated by the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973. DRC also acts as a gateway for disability-related information and guidance. These services provide equal educational opportunities to students by minimizing the impact of functional limitations upon their academic and non-academic lives.


Who is responsible for determining reasonable accommodations?

The DRC is the only office on campus that determines appropriate accommodations. Decisions regarding accommodations are based on documentation provided by the student with a disability, as well as the student’s functional limitations.


Are all students with disabilities registered with the DRC?

No. It is possible that a student with a disability has chosen not to register with the DRC, or he/she may not have met the eligibility criteria for services. In either instance, faculty members do not need to provide accommodations for those students.


How do I know if a student is registered with the DRC?

Students registered with the DRC will present you with a current letter of warranted accommodations. The student may elect which accommodation he/she would like to use in a given class after discussing the framework of the class with the professor.


If a student requests a note taker, what is my responsibility?

The student should give you a note taker recruitment statement form that he gotten from the DRC. The student will fill out the class and receipt of notes information. You may make an announcement that a student in class needs the services of a volunteer note taker. Due to confidentiality, please do not mention the student’s name, the student’s disability, or identify the student in any way during your announcement. The interested note taker may meet with the student who is making the request immediately after class or the student may want to be anonymous to the note taker. That info will be on the form. The note taker should report to the DRC office in Building 57, Room 1500 within 2 business days to process paperwork.


What is my responsibility if a student’s accommodation is extra time on tests?

If a student has extended time as an accommodation, you must provide the designated extra time delineated on their accommodation letter. The Disability Resource Center can provide a testing environment for all registered students requiring extended time.


When is a student required to notify me of a need for accommodations?

The DRC encourages but does not require registered students to meet with you at the beginning of each semester to discuss his/her Letter of Accommodations. However, a student can register with the DRC or present their Letter of Accommodations to you at any time during the semester. Accommodations are not retroactive; they will begin as soon as the professor receives notification of accommodations.


Am I allowed to request disability documentation from the student for any reason?

No. Documentation stating and describing a student’s disability is confidential information. Documentation for students registered with the DRC is kept at the DRC. However, please call the DRC if you have concerns about a student in your class.


I have a student in class who provided me a letter of accommodations but has never used them. What is my responsibility in this situation?

You are only responsible to provide accommodations when a DRC registered chooses to use their warranted accommodations.


I have a student in class who provided me with a letter of accommodations but has never used them. The student then comes to me at the end of the semester right before finals, and tells me he/she is failing and asks for the requested accommodations now. What do I do?

The student has ultimate responsibility to make use of the accommodations that have been identified as reasonable. You are not expected to retroactively make adjustments on academic work prior to student use of their accommodations. If they request to use their accommodations, you must provide them the opportunity to do so. You are to provide accommodations from that point on.


Do I have any recourse if I disagree with the requested accommodations?

Yes. You should contact the DRC to discuss your concerns with one of the DRC Directors.


If a student informs me that he has a disability and would like an accommodation such as extra time for an exam but does not have a letter from the DRC stating his/her accommodations, am I required to provide accommodations?

No. You are not required to provide any requested accommodations unless you have been presented with a current Letter of Accommodations. A student must be registered with the DRC before accommodations will be provided.


Am I required to lower the standards of a required assignment because the student has a disability?

No. The standards should be the same for all students. However, students with disabilities may exhibit their knowledge, production or course expectations differently than their peers. Accommodations are designed to address those differences, but the quality of the end result should be the same. Modifications of policies and practices are not required when they would fundamentally alter the nature of the course, service or activity.


I have a student who is having difficulty in my class. I think this student may have a disability. What should I do to help the student?

Talk privately with the student to discuss your observations. Do not assume that the student’s difficulties are a result of a disability. After a thorough discussion with the student, you may want to refer the student to one of more campus resources. Offer options to the student such as the Academic Center for Excellence (ACE), the Personal Counseling Center, as well as the DRC. If the student discloses that he or she does have a disability or believes he/she has a disability, you might suggest that the student contact the DRC to explore options for accommodations.


I have a student with a disability who is getting behind in his schoolwork. The student is missing a number of classes and has not handed in several assignments. Although he has taken a midterm and used accommodations, his grade is about a D. At this point he is not passing the class. Do I have a right to fail a student with a disability?

The student with a disability has the same right to fail as anyone else. Work produced by the student should be equivalent to his peers. Provision of accommodations is no guarantee of academic success.


Faculty Exam Information and Procedures


The Disability Resource Center (DRC) offers the following options to faculty with students who require extended time or reduced distraction testing environments in the DRC.  When a student is enrolled in your class and he/she wishes to test at the DRC, the following process will take place:    


The DRC utilizes an online portal called Clockwork for exam administration. Faculty can access the ClockWork portal to view exam appointments made by their registered DRC students and to upload exam materials and instructions for testing. Faculty may also access the accommodations letters of each of their students registered at the DRC through this portal. You will receive an email reminder three (3) business days before the exam and another reminder the morning of the exam if the exam has not been submitted.  


Please go to MyWings (Faculty Tab>Faculty Tools>Clockwork) for access.


Please see the tutorials below for online exam submissions and viewing accommodation letters of your students who are registered with the DRC. If you have questions regarding ClockWork exam applications, please contact the DRC Exam Coordinator at or by phone at (904) 620-2259. 



Methods of Exam Delivery:     

    You may submit the exam through the Faculty link for Clockwork. (Faculty Tab>Faculty Tools>Clockwork)

    You may include the exam in an e-mail as an attachment (Word or PDF scanned Format) and send it

    to the drc exams email account.

    You may bring the exam to the DRC office. (Building 57 Room 1500) 



Methods of Exam Retrieval:  

    You may pick up your exam at the DRC. 

    You may request that the exam is scanned and emailed back to you.  

    You may request that the exam be delivered to you through campus mail.

    You may request that your student return it himself/herself to you. 


Please note the following;


It is the students’ responsibility to schedule their exam appointments at least 5 business days in advance. If the appointment is made, an email will be sent out to the professor requesting the exam.


When a student signs up late (less than 5 business days) for an exam, you will not receive an email form the DRC. In this circumstance, it is the student’s responsibility to contact their professor and let them know they wish to take the exam at the DRC.


There are multiple ways of sending exams to the DRC: uploading to Clockwork, via email to the drc exams email account (NOT ), or physically dropping them off at the DRC. Exams need to be uploaded into Clockwork at least 24 hours in advance.


If you have any questions, please feel free to contact us.



Clockwork Resources for Faculty  


 myWings Link to access Clockwork Faculty Homepage Follows;


Path: (Faculty Tab>Faculty Tools>Clockwork)



Clockwork Exams Manual for Faculty Link in Word Format Link Follows; 


ClockWork Exams Manual for Faculty



Clockwork Instructor Portal Video Tutorial Embedded Video Follows;




YouTube Link: 


DRC Programs and Services


UNF Disability Resource Center

The Disability Resource Center (DRC) promotes and facilitates partnership among UNF students with disabilities and the UNF community. Registration and services are voluntary, confidential and free of charge to all UNF students with documented disabilities.


Mission Statement

The primary mission of the Disability Resource Center (DRC) is to ensure that all students with disabilities have equal access to educational opportunities at the University of North Florida. The DRC promotes self-determination and self-advocacy of students with disabilities throughout the university community. In addition, the DRC partners with other units on campus to ensure that students with disabilities are provided the opportunity to achieve their maximum potential.


Who does the DRC serve?

Currently enrolled undergraduate and graduate students with disabilities that include but are not limited to:

Learning disabilities (for example: reading, writing, math, memory or processing disabilities)

ADHD and ADD, Physical disabilities, Medical disabilities, Traumatic head injury

Blind or low vision, Deaf or hard of hearing, Speech disabilities, Psychological

or emotional disabilities, Autism/Asperger's and Other diagnosed disabilities


How do I receive services after my acceptance to UNF?

Apply for services as early as possible.

Provide documentation which meets DRC guidelines.

Register for services at the DRC when documentation is approved.

Provide accommodation letters to your professors.


How are postsecondary accommodations different from those in high school?

Disclosure of your disability is voluntary.

Registration with the DRC is the student’s responsibility.

Communication with the faculty is initiated by the student.

Student information is disclosed to anyone only with signed permission from the student (FERPA).


What are examples of accommodations I may receive?

Extended time on tests

Note takers

Sign language interpreters

Use of computers, calculators, spell check devices

Alternate Text

Assistive technology


What are additional services at the DRC?

Seminars to enhance academic success

Peer support groups

Scholarship opportunities

Support services for faculty

Resource library

Blackboard site (electronic classroom)


Student Advisory Council

DRC staff availability

Students Helping Students for temporary impairments



DRC Testing Lab Stations and Assistive Technology 


The DRC has assistive software available for registered student use including; JAWS screen reader, Zoom Text screen reading magnifier, Dragon speech to text, Kurzweil 3000 and Sonocent note capture software as well as other applications. Please meet with a DRC staff member to discuss available options.

A DRC registered student may make a request through our office to have any assistive software or hardware utilized by the DRC installed in a campus classroom or lab in association with a course they are currently enrolled in. The DRC will work with Information Technology Services and/or Physical Facilities to ensure that the device or software is properly installed for registered student use in the course.


For non-course related assistive software and device need around campus please contact Information Technology Services and the ADA Compliance Office.

ADA Compliance Contact: phone (904) 620-2870; email


Information Technology Services Contact: phone (904) 620-4357; email


The DRC also has assistive hardware available for registered student use. Devices available include; CCTV magnifier’s, portable video magnifiers, assistive listening devices, Sorenson video relay equipment, daisy players, digital recorders, smart pens, flatbed scanners, lab computer’s with twenty four inch displays, alternative input devices, wheel chair accessible tables and testing stations, rooms with outward opening doors and automatic door openers as well as other assistive hardware devices.  Please contact DRC staff for further details.


UNF Library Assistive Technology

The UNF Library has assistive technology hardware and software available in the Adaptive/Assistive Tech Lab in Room 2300B on the second floor, Room 4106 on the fourth floor, in the first floor commons area as well as on other work stations in the Library. All areas are accessible by elevator. Please ask the library staff for assistance in finding and utilizing assistive technology in the library. The library has JAWS, Zoom Text, Windows speech recognition, CCTV Magnifier’s, flatbed scanners, wheel chair accessible tables, automatic door openers, Sorenson video relay equipment and other devices and software to assist students with disabilities.



ACCESS Academy: Let us give you a BOOST to success! 


ACCESS Academy is a service offered throughout the year, known as ‘BOOST Sessions,’ and is offered through the DRC on campus. Sessions begin each semester and are typically held once a week for three or four weeks, and are at least one hour in length each week.

Advancing College Competency: Encouraging Student Success (ACCESS) Academy is a privately funded program unique to the disability resource center on campus. ACCESS Academy is designed to enhance strategic learning skills and BOOST your chance of getting and staying ahead of the game. We want YOU to reach YOUR fullest potential throughout YOUR college experience! ACCESS Academy is offered to eligible UNF students who are currently registered with the DRC. In order to be eligible for ACCESS Academy, students are required to be enrolled in at least one course AND the course must be related to the session topic in order to be eligible for the completion stipend. Attendance in all sessions per topic are mandatory and out-of-session assignments must be completed in a timely manner in order to be eligible for the stipend.


Additional Benefits Include:

-Participants will receive a stipend at the successful completion of each boost session.

-Participants will have the opportunity to be KEYS for future ACCESS Academy participants next semester.

-Quick Apps’ assistance is available anytime throughout the semester if you are not able to enroll in a session. Quick Apps are a one-time only supplemental session that focuses on one identified topic and is facilitated through existing KEYS’ participants.

-YOU, YES YOU, will earn $100.00 at the completion of each session!

Session areas will include:

LMS Strategies

Study Strategies

Beg. & Adv. Writing

Beg. & Adv. Time Management


Test-taking Strategies

Career Strategies I & II

Stress Management


Please contact Dr. Janice Seabrooks-Blackmore with any questions, comments, or concerns you may have. Phone: (904) 620-5747




THRIVE: Transition to Health, Resources, Independence, Viable careers, and Education 



Across the nation, hundreds of students with autism spectrum disorders (ASD) are applying and enrolling in institutions of higher education. At the University of North Florida (UNF), we are proud to serve and support UNF students with ASD on campus. To ensure UNF students with ASD experience successful collegiate benchmarks, THRIVE was created and developed by dedicated staff within the disability resource center (DRC) and the College of Education and Human Services (COEHS). Unique to UNF and the DRC, THRIVE focuses on three primary areas of need including (a) social skills, (b) independent and responsible living skills, and (c) career development skills. These core components comprise the fundamental premises of THRIVE and consist of a series of steps to achieve competency in each of the three areas. Using students' strengths and skills, THRIVE staff will assist and support student-directed goals in each area identified by the student. THRIVE was first developed in 2012, under the direct guidance of the former DRC director, along with three UNF students. THRIVE has continued to grow and remain sustainable with invested partnerships across campus, allowing THRIVE to be available to eligible and accepted students at no additional cost


THRIVE Mission Statement:

To provide supplemental resources for degree-seeking students with autism spectrum disorders (ASD) at the University of North Florida.


THRIVE Vision:

THRIVE seeks to provide supplemental strategic supports for degree-seeking students with ASD at UNF. With additional services in social communication skills, independent living skills, and career development skills, THRIVE continues to support students across all facets of UNF from freshmen to graduate students. This is to ensure that THRIVE students at UNF have the greatest opportunities for success within the collegiate environment with generalizable skills to life beyond UNF. THRIVE believes that these basic supplemental services should be provided to students at no additional cost, therefore, involvement in THRIVE is free for eligible participants.



The student leadership committee plans and facilitates social events both on and off campus. Engaging in community opportunities such as volunteering, public speaking events, high school outreach, and other community involvement encourage THRIVE students to become active and contributing members of the surrounding Jacksonville area. Each year, the student leadership team (SLC) hosts, coordinates, and facilitates our Community Learning Opportunity (CLO) where Jacksonville business and community members have the opportunity to meet and interact with THRIVE students in an educational and safe environment. Guests are provided the opportunity to hear firsthand what it is like to hire an individual with ASD, work alongside, and sometimes even work for an employer with ASD. In return, invited guests can provide students with firsthand information that will help prepare students for the work force and for pursuing competitive employment upon graduating from UNF.


On campus, THRIVE has built and maintained successful partnerships with campus organizations, clubs, and departments including the counseling center, the LGBT center, Housing & Residence life, Greek life, the DRC, and the center for Academic Excellence.


Interested in learning more about THRIVE?

Please feel free to call the DRC at (904) 620-2769 or email at


Interested in applying to THRIVE?

**Please note that admission to UNF and registration with the DRC does NOT guarantee admission to THRIVE. In order to be considered as a potential THRIVE participant the following is required:

Students must be admitted and currently enrolled at UNF

Students must be registered with the disability resource center

Students can request a THRIVE application form only after 1 & 2 have been confirmed

Students have submitted a hard copy signed application form to the DRC/THRIVE staff office

Students have successfully completed an interview with THRIVE staff 

Accommodations from the DRC


At the University level, students have the right not to be identified as disabled. For this reason, if a student with a disability would like to request academic accommodations, he/she takes the responsibility of contacting the DRC. In order for the DRC to assist the student with academic accommodations, the student must provide written documentation of the disability from a diagnosing and licensed professional.


The Disability Resource Center (DRC) at UNF offers a wide variety of legally mandated services to students with documented disabilities. After reviewing your documentation, a member of the DRC Team meet with the student to assist in determining appropriate academic services and accommodations based on the documentation and recommendations from the licensed professional. Upon completion of this registration process, the student will follow the procedures to receive the academic accommodations.  Faculty will be informed of the student’s accommodations.


Accommodations letters will be created and will be available to the DRC student and faculty. Registered students will utilize the Clockwork portal > Self-Registration to request their accommodations letters for each new course in which they are registered during a semester.




Services and accommodations are provided to DRC-registered students who have completed the registration process. Modifications of policies, practices or courses are not required if they would fundamentally alter the nature of the course or academic program. Similarly, any services that would result in an undue financial or administrative burden may not be provided. Below are examples of but not limited to the types of accommodations or services that are provided by the DRC:


Qualified interpreters

Assistive listening devices

Digital recorders

Alternate texts/e-books

Note Takers



Extended test times

Use of calculators


Temporary accommodations for those students who provide documentation supporting services but for a limited time. (See Temporary Physical Impairments below )

Once the student receives academic accommodations for which he is eligible, a letter listing such accommodations is created in the Clockwork System. The letters are emailed to the student’s professors. Each semester, the student will be able to forward the accommodation letters to his professors through the Clockwork portal.  Hard copy letters are also available for student and faculty.




Accommodations can be provided to students with temporary physical impairments.  Students will be required to provide medical documentation of the temporary impairments (letter from physician or medical documents showing the nature and extent of the injury); the student will meet with a DRC staff member to discuss what academic accommodations the student would need.  For students with hand or arm injuries, the DRC can contact the student’s professors to discuss obtaining a note taker and to arrange any testing accommodations the student may need.



Preston Pharmacy is a local business that rents wheelchairs at a reduced cost to UNF students. They can be reached at (904) 725-1616.



The Osprey Transit is a dedicated shuttle to assist students, faculty, and staff with mobility needs that extend beyond the assigned standard shuttle stops on campus. While all the Osprey Connector shuttles are full accessible, the customer now has the additional option of requesting a pick up and drop off location on campus.


This exclusive shuttle is equipped with 4 wheelchair seats and 8 - 10 seats for other mobility needs.

Hours of operation include 7:30 a.m. - 9:30 p.m. on Monday - Thursday; 7:30 a.m. - 5 p.m. on Friday. To schedule a pick up time, please call (904) 620-5718 no later than 7 p.m. the prior day of intended pick up time. Please refrain from leaving weekend phone requests for a Monday morning pick up time prior to 8:30 a.m. For more assistance, please call Parking & Transportation Services at (904) 620-2815/5718.



If a student has a medical or psychological disability that seriously interferes with the student’s ability to successfully complete a course, the student may petition for a Medical Withdrawal by contacting the Medical Compliance Officer at (904) 620-2175



UNF Parking Services (904) 620-2815 Parking Staff will issue a 30- day temporary disability parking permit for use on campus. If the student needs a disability parking permit for a longer time, applications for a Temporary Florida Disabled Parking Permit can be found at:  A doctor’s signature will be required.



As established and defined by the Americans with Disabilities Act (ADA), service animals shall not be excluded from UNF facilities or activities. (Exceptions may exist in some sterile environments, areas requiring protective equipment or clothing, or as mandated by health codes.)


Service animals are defined as: animals that are individually trained to do work or perform tasks for the benefit of an individual with a disability. Such animals might guide individuals with impaired vision, alert individuals who are hearing impaired to intruders or sounds, pull a wheelchair, or fetch items used in daily living (Ref. ADA Title III, 28 CFR Sec 36.104).


Assistance animals, usually referred to as Emotional Support animals, normally provide passive support to people with disabilities. ESAs can be a therapy tool or an integral part of a treatment process. They do not assist individuals with a disability to perform the activities of daily living. Therapy animals are not covered by laws protecting and giving rights to service animals. Approval of the presence of a therapy animal falls within the authority of the university regarding accommodations to a disability.


Documentation of the student’s disability and the need to have an emotional support animal must be provided to the Disability Resource Center. Upon approval to have the animal on campus, Housing & Residence Life will be notified of the animal’s presence in the residence halls.


Student who request a service or emotional support animals must comply with state and local requirements regarding registration and licensing of the animal as well as having current veterinary health certificates.


Flexible Attendance Accommodation Guide 


A common request by students with a medical condition/disability is for their absence from a class meeting to be 'excused' and not subject to the sanction which would be enforced ordinarily by the class instructor. 

Students most likely to request modified attendance policies as an accommodation are those with serious health-related disabilities that flare up episodically.

Students with psychological disabilities who are experiencing an acute exacerbation of symptoms may also request flexibility in the application of attendance policies. 

Federal law requires colleges and universities to consider reasonable modification of attendance policies if required to accommodate a student’s disability. In making this determination, two questions must be answered:

Does the student have a documented disability that directly affects his/her ability to attend class on a regular basis? The DRC will make this determination based on a review of documentation from the student’s health care provider.

Is attendance and participation an essential element of the class? More specifically, would modification of attendance policies result in a fundamental alteration of an essential element of the program? The DRC will collaborate with the faculty member to make this determination.


The Office for Civil Rights (OCR) has provided the following guidelines to determine if attendance is an essential part of a class

What does the course description and syllabus say about attendance requirements?

What elements of the class experience are used to calculate the final grade?

What are the classroom practices and policies regarding attendance?

To what extent is there classroom interaction between the instructor and students and among students?

Do student contributions constitute a significant component of the learning process?

Does the fundamental nature of the course rely on student participation as an essential method for learning?

To what degree does a student’s failure to attend constitute a significant loss to the educational experience of other students in the class?

Below are guidelines for how to handle 'flexibility in the application of the attendance requirements / policy may be required' as an accommodation

Students registered with the DRC are required to provide a Notification of Accommodations to class instructors specifying the accommodations determined in collaboration with the DRC. These accommodations will have been determined to be 'reasonable' and may include 'Flexibility in the application of the attendance requirements / policy may be required'.


This lets you know that:

The student’s medical condition or disability has been verified by the submission of appropriate documentation, that they are registered with DRC and that the student's medical condition or disability may result in unavoidable absences. 

The intent is to take the “automaticity” out of the application of the attendance policy, and enable the instructor to consider the absence as 'excused' even if the standard limit of excused absences has been reached.

This accommodation is not a free pass, and students with this accommodation are cautioned by the DRC that even if their absence is due to their disability and beyond their control, such absences may well impact their grade, particularly if the class grade includes an element of participation, in-class exercises, quizzes which contribute to the final grade and/or written assignments. Students are also advised that they are responsible to keep up with reading, obtain class notes from a fellow student, and make up any written assignments they may have missed. Students should make contact with class instructors to discuss the way in which this accommodation will work in practice and to agree upon appropriate procedures and protocols.

Instructors are not obligated to create extra work for either the student or themselves as a substitute for “participation” in class or missed assignments, but are encouraged to consider reasonable opportunities for the student to make up their absence. 


Requesting Accommodations for Courses Each Semester


Self Registration- Accommodations Request/Renewal with Clockwork


You can request accommodations for each of your courses during a semester by going to myWings>Student Tab>My Records>Clockwork link and then selecting the “Self Registration” link in the Clockwork student user portal.


If you do not need any alterations to the accommodations listed in the Clockwork Portal for a given course an email will be sent to your professor providing them access to your letter upon submitting you accommodations request. If you do need an alteration you will be required to meet with a DRC staff member to discuss the changes needed.


The DRC recommends you request your accommodations for a semester as soon as possible in order to use your accommodations immediately. Professors who do not receive an accommodation letter will not be obligated to provide you with appropriate accommodations.


The Disability Resource Center recommends you schedule a meeting with each of your professors to discuss accommodations that will be utilized in each class.


IMPORTANT:  Accommodation Letters are only good for the semester and year the student is attending.  You will need to request a new accommodation letter for each course during each semester you are enrolled.



myWings Link to access Clockwork Student Portal Homepage Follows;


Path: myWings>Student Tab>My Records>Clockwork;

Accommodation Renewal (Self-Registration) Information Packet Download Link Follows; 


Clockwork Self Registration Accommodations Request


Semester Accommodation Renewal (Self-Registration) Embeded Youtube Video Follows; 



YouTube Link: