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Documentation Requirements & Registration with the DRC

Staff at the Disability Resource Center (DRC) at the University of North Florida (UNF) have developed a set of documentation guideline forms which will assist the staff in identifying appropriate academic accommodations to registered students. These guidelines provide students, professional diagnosticians, and service providers with a common understanding and knowledge base of those components of documentation necessary to validate the existence of a disability and the need for reasonable accommodations. The documentation must indicate that the disability substantially limits the student in some major life activity, including learning.


Providing documentation to the DRC is voluntary, though students may not receive any accommodations without completing the registration process with the DRC.


The following documentation forms in Word format are provided in the interest of assuring that documentation of a disability demonstrates an impact on a major life activity, is appropriate to verify eligibility, and supports the request for accommodations, academic adjustments, and/or auxiliary aides. Documentation reports or letters from licensed providers in the specific disability area of expertise are also accepted. IEP's are a valuable resource for information, but cannot be used as documentation of a disability.



Visual Disabilities 


Students who are blind or have low vision should provide a visual acuity report from a licensed ophthalmologist.

A report on file with the Division of Blind Services would serve this purpose. If you have further questions, please contact the Disability Resource Center. 



Licensed mental health professionals include: 

  • Psychologist
  • Psychiatrist
  • Clinical Social Worker
  • Mental Health Counselor
  • Psychiatric Nurse Practitioner (ANCC)

A list of providers not affiliated with UNF in the Jacksonville area, is available upon request.


The UNF Counseling Center may not provide this type of documentation required by the DRC.


The DRC will adhere to its confidentiality policies regarding its responsibility to maintain confidentiality of the evaluation and will not release any part of the documentation without the student's informed consent or under compulsion of legal process. Students are under the protection of the Privacy Act and need not disclose any information regarding the nature of their disability to anyone outside the DRC office.


To complete initial online intake - Log into myWings; select Student Tools Icon > Clockwork(Disability Accommodations) > Online Intake 



Options to submit documentation: 


  • Upload via Clockwork during online intake application.
  • Drop it off at the DRC in person, Building 57 room 1500, Attn: India Hamilton
  • Fax to the DRC office - (904)620-3874
  • Scan and email documents to the DRC -
  • or Mail to the DRC (Address Below)

University of North Florida
1 UNF Drive, Building 57, Room 1500
Jacksonville, Florida 32224-7699


Registration Procedures


  • Step 1: Be admitted to the University of North Florida. For documentation submission prior to university admittance please email India Hamilton.
  • Step 2: (a)Provide your current disability documentation from a licensed professional to the DRC staff and (b)complete initial online intake form via clockwork: Upon receipt of your documentation, a DRC staff member will review the information. (Note: IEP's and 504 plans cannot be substituted for documentation by a licensed professional)
  • Step 3: You will then receive an email in your UNF myWings account from the DRC inviting you to make an appointment to complete the registration process or to provide additional documentation.
  • Step 4: The registration meeting will be in person a with a DRC staff member to discuss appropriate accommodations based on your documentation and specific needs.



Initial Registration/Online Intake through Clockwork Student Portal 


myWings Link to access Clockwork Student Portal Follows; 


myWings link


Path: myWings>Student Tools Icon > Clockwork(Disability Accommodations) > Online Intake



Initial Registration/Online Intake Clockwork Steps (Manual in Word format available upon request);  


  • Step 1:  Log in to MyWings, and click the Student Tools Icon followed by the Clockwork(Disability Accommodations) link. You will then select the “Online Intake” icon from the Clockwork student portal. Or search for “Clockwork” in myWings.
  • Step 2:  Click the Online Intake image/icon. This will take you to Intake Form.
  • Step 3:  Fill out the Intake Registration Form.
  • Step 4: Upload any documentation to be reviewed. Please double check the registration form in case you missed something. (Note: IEP’s cannot be substituted for documentation by an accredited professional.)
  • Step 5:  Once you are satisfied the registration form is complete, click Submit.
  • Step 6: You will receive a confirmation email in your MyWings email account.
  • Step 7: Once the online intake form and documents have been received and reviewed, you will receive an email in your MyWings user account stating either: Please schedule a face to face walk in appointment to finish the registration process (or) more documentation will be needed, please contact the DRC by phone or email.


Initial Registration/Online Intake YouTube Video Follows; 




YouTube Link




Scheduling Appointments in Clockwork Student Portal


Path: myWings>Student Tools Icon > Clockwork(Disability Accommodations)>Schedule an appointment Icon


Appointment Scheduling Clockwork Steps (Manual in Word format available upon request); 


  • Step 1: Log in to MyWings, and click the Student Tools Icon followed by the Clockwork(Disability Accommodations) link. You will then select the “Schedule an appointment” icon from the Clockwork student portal. Or search for “Clockwork” in myWings
  • Step 2:  Click the Schedule an Appointment icon. This will take you to Book an Appointment page.
  • Step 3:  Under Available types, choose “Staff” in the dropdown box. When you choose “Staff”, you will be able to see DRC staff availability as well as select a day and time to meet with the DRC staff member.
  • Step 4: Once you have chosen a day and time, it will ask you to verify your choice. When you choose yes, you will be taken to the “Please confirm your booking page”. The Appointment details will confirm the day and time you have chosen.
  • Step 5:  The Booking Information page will ask you two questions, please choose one box. You will then be asked your first name, last name, email address, and your UNF ID #.
  • Step 6: The next section will ask you to check the appropriate box for Reasons for the Appointment.
  • Step 7: The next section will ask which DRC staff member you need to see. Please choose the box for the member.
  • Step 8: The next section is the Assistance Request. If you need special assistance please give a brief description of the request.
  • Step 9: Double check that all the appropriate boxes are chosen with regard to your needs. If you are satisfied with your choices please click the Submit button
  • Step 10:  You will then be told that an email has been sent to you with the details of your appointment.


Appointment Scheduling YouTube Video Follows; 




YouTube Link