Informed Ospreys Program FAQs
Below you will find some helpful tips and information regarding common questions when trying to access the Informed Ospreys Program site or modules.
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To access the Informed Ospreys modules, follow these instructions:
- Log into myWings at mywings.unf.edu with your UNF N# and password.
- Once logged in, locate and click on the Training & Development Tile.

- Click the Osprey Ascend link.

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Google Chrome is the recommended browser when accessing the Informed Ospreys Program Modules. Using Internet Explore/Microsoft Edge may cause compatibility issues.
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Possible Issue Resolution if receiving Error
- Make sure to clear cookies and enable Flash player if needed.
Possible Issue Resolution if using PC/Google Chrome:
- Make sure you are using the most updated version of Google Chrome as your browser. Internet Explorer/Microsoft Edge use for accessing the website often causes problems.
Possible Issues Resolutions if using Mac/Safari Browser:
- If this message is received using Mac/Safari Browser, Malware may be present on your computer that was hijacking the browsers installed. Visit the Apple store, who are able to remove the malware.
- Privacy settings may be enabled in Safari on Mac. Below describes how the issue was resolved
- Go to Privacy Settings and "disable cross-site tracking" in Safari on the Mac.

If Safari users receive the following message while accessing the course:
Error Message stating that " Due to your current browser settings, we are unable to save your progress. Please use the link below to update your browser's cookie settings. If you continue to experience difficulty, please contact Customer Support. -Vector Solutions
Safari users can work around the issue completing the following steps:
- In the Safari app on your Mac, choose Safari > Preferences,
- Then click Privacy
- Uncheck "Prevent cross-site tracking."
This option can be re-enabled after completing the course.
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The Informed Ospreys Program is structured in a particular order for completion. Therefore, the courses within the modules must be completed in the sequence they are organized in order to move onto the next module.
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If you have trouble logging in to myWings, you may email helpdesk@unf.edu to have your password reset and/or address additional login issues.
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As a UNF student, it is important that you are familiar with University regulations/policies that impact your enrollment and interactions with others. UNF believes it is particularly important that you understand your rights and responsibilities, know where to go for resources and reporting concerns, and are educated on topics associated with your health and safety.
To lift your hold, review the following regulations/policies (click on each regulation/policy to review):
Review the location of the
Report an Incident webpage.
This webpage can be used to report incidents and locate campus resources.
Complete the
Informed
Ospreys Program and other required university training, which can be found
by logging into your MyWings, clicking on the Training and Development menu
item from the left side menu, then selecting Student Training. From Student
Training select Osprey Ascend and Hazing Prevention to complete required
training.
Then check the acknowledgement box and the submit button.
This will remove your hold.