1 UNF Dr, J.J. Daniel Hall
Building 1, Room 1301Jacksonville, FL 32224Phone: (904) 620-1707Fax: (904) 620-1711E-mail: firstname.lastname@example.org
Difficulty or conflict is a reality at work and at home. The key is having the ability to handle it in a manner that does not detract your attention from more important issues.
Learning Objectives: Understand diversity of people and their behavior, learn how out perception impacts dealing with a difficult person, learn some tips and techniques for dealing with people who are difficult or different.
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