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Resources for Students who are Struggling Academically

Your responsibilities are not to diagnose or provide therapy; it is the development of a compassionate and forthright conversation that ultimately helps a student in trouble find understanding, support, and the proper therapeutic resources.


Students struggle academically for a variety of reasons. Some academic difficulties are often combinations of problems with the course content, the techniques used to process the information, the students' earlier preparation and/or personal motivation talent or skill.


Most UNF students do not struggle academically because they are not "smart" enough.


Many of our students, in fact, are impacted negatively by their natural abilities. Their intelligence and memory capabilities are at such a level that they have not needed to develop systematic, intentional approaches for processing large amounts of detailed information in order to produce high grades.


The most common remark heard from students struggling academically is that they did not have to study much before coming to UNF. The second most common remark heard from students having difficulty with their grades is that they are studying more now than they ever have. Translation: Many of our students are working hard, but not effectively.


There are two large categories of students who struggle academically: those with the requisite amount of motivation who do not know how to study effectively, and those who lack the requisite amount of motivation. From the outside, the results look very much the same.


The first group responds well to coaching and intentional approaches that aid them in both understanding and remembering the course material. With effective coaching, often their results improve from one evaluation to the next.


Learning how to efficiently process large quantities of information in order to remember what one understands is achievable. Many of our students have a belief that if they were smarter, they would not need to use structured approaches to studying.


The second group needs to be challenged to discover the personal benefit attached to achieving in the university environment.


Both groups may benefit from learning to manage their time effectively and to prioritize.


Students, faculty and staff with questions about academic support can call Student Academic Success Services (SASS) at (904) 620-5891. SASS provides workshops, tutoring, supplemental instruction, and individual academic assistance for students. Tutoring is offered in the following areas: math, science, foreign languages, humanities, social sciences, computer science and business. Workshop topics include but are not limited to: time management, note taking, test anxiety, and test taking. A full schedule of programs can be found on the SASS website.


For students or faculty who need assistance in writing regardless of the course discipline, please contact the UNF Writing Center at (904) 620-5394.


Faculty and staff can also refer students to meet one-on-one with their individual academic advisor. The list of advising offices is below:

Contact Information: