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Counseling Center
About Us
About the Counseling Center
Mission, Purpose, Values, and Accreditation
Meet the Staff
Policies Regarding Student Client Confidentiality
Fragrance-Free Office Policy
Frequently Asked Questions
Contact Us
Services
Services Offered at the Counseling Center
Online Mental Health Screenings
Group Therapy
Individual Therapy
Psychiatric Services
Eating Concerns
Art Therapy Services
Relaxation Room
Services for Distance Learners
Outreach Offerings and Requests
Internships
Clinical Internships and Training Opportunities at the Counseling Center
Doctoral Internship in Psychology
Clinical Mental Health Counseling Internship
Self-Help
Self-Help Information and Resources
Mental Health Links and Information
Apps
Online Mental Health Screenings
Applying for a Medical Withdrawal
Answers to Questions About Insurance
Visit the Relaxation Room
Faculty & Staff
Information and Resources for UNF Faculty & Staff
Faculty & Staff
About the UNF Counseling Center
Policies Regarding Student Client Confidentiality
Guide to Helping Students in Distress
Reporting a Student of Concern
Family & Friends
Information and Resources for Families & Friends of UNF Students
About the UNF Counseling Center
Policies Regarding Student Client Confidentiality
Understanding and Supporting Students
Reporting a Student of Concern
Make a Gift to the UNF Counseling Center
Crisis Services
Make a Gift
Questions to Ask Your Health Insurance Company
Does my insurance plan cover outpatient and/or inpatient mental health services? If so, what kind of services? (e.g., individual counseling, psychological assessment, group counseling, couples counseling, psychiatric evaluations and/or medication management)
Does my insurance plan require pre-authorization for services obtained?
Does my insurance plan authorize me to see only certain mental health professionals? (i.e., Psyhiatrists, Psychologists, Licensed Counselors, Licensed Social Workers, etc.)
Do I need to obtain a mental health provider referral from my primary care physician (PCP) for these services?
May I have a list of counselors in my area whom are on your preferred provider list? (Many insurance companies have an arrangement with some counselors for a larger percent of coverage of the fees associated with counseling)
If I want to see a provider that is not on the preferred provider list, how much of the cost will insurance cover?
Is there a limit to the number of sessions my insurance will cover in a benefit year? Can a counselor request that the number of sessions be extended?
Is there a co-pay for services? If so, what is the co-pay amount? (A co-pay is the fee you pay out-of-pocket at the time of the appointment.)
Does my plan have a deductible? If so, how much is the deductible? (The deductible is how much you have to pay before the insurance will start paying for some or all of the counseling fee. For example, if the deductible is $100, then you must pay the first $100 of the covered medical costs before the insurance will pay anything at all.)
Does my insurance plan have a maximum benefit (maximum dollar amount) they will cover per calendar year for mental healthcare services?
Do I pay the counselor and get reimbursed by the insurance company or does the insurance company pay the counselor directly? (if the insurance company reimburses you, ask for the form(s) you will need to fill out and submit to get reimbursed.)