Making An Appointment
If you are a currently enrolled student and are interested in seeking support and services from the UNF Counseling Center, you may do so by calling 904.620.2602, or walking into the center, to schedule a consultation. Consultations will take about 45 to 60 minutes to complete and are scheduled on a first come, first served basis.
During a consultation, your counselor will talk with you about some of the reasons you are seeking support, explore your mental health history, and will evaluate what services or resources will be most helpful for you. Some students find that talking with a counselor once is sufficient to resolve the immediate concern. If further services would be beneficial, these will be discussed and a recommendation will be made by the counselor. These additional services may include resources offered by the Counseling Center or a referral to another campus or community resource. Please be aware that service recommendations are based upon your counselor's assessment of your presenting concerns and clinical needs and may not always include individual counseling.
Crisis Walk-In Appointments
The Counseling Center also provides emergency/crisis walk-in appointments to students with urgent mental health concerns between 8 a.m. and 5 p.m. any day the counseling center is open. Please call 904.620.2602 or walk into the counseling center if you have an immediate need to meet with a counselor. After 5 p.m. and on weekends, please contact our After-Hours Crisis Helpline by calling 904.620.2602 and selection option 2. Please see our Emergency Services page for more information about the After-Hours Crisis Helpline and other resources.
If individual counseling is recommended following your consultation, currently enrolled students can receive up to a maximum of six sessions of individual counseling per semester. Individual counseling appointments will be scheduled, at most, every other week. Missed appointments and late cancellations will count toward the six-session limit. If it is determined by your counselor that you would benefit from more frequent individual appointments and/or more than six sessions, you may be referred to a community mental health provider.
Embedded On-Campus Counselor
The counseling center has a licensed counselor who is located and embedded in the Department of Housing and Residence Life (Building 14 B). This counselor is available to meet with students for individual counseling appointments at this location. However, all appointments must be scheduled through the UNF Counseling Center's main office by calling 904.620.2602 or by walking into the main office, located in Founder's Hall, Building 2, Room 2300.
The embedded Housing and Residence Life counselor is also available for walk-in consultations in Building 14B during select days and times. For more information regarding the embedded Housing and Residence Life counselor's walk-in consultation schedule, please visit or call the UNF Counseling Center's main office at 904.620.2602. Students experiencing a mental health crisis or who are in imminent need of services should come or be escorted directly to the Counseling Center's main office.
Other than the embedded Housing and Residence Life counselor, all other counselors staffed by the UNF Counseling Center are located in our main office.
If you are interested in working with a mental health provider in the community and have health insurance coverage, most insurance carriers provide referrals for mental health services through their website or over the phone. Information on how to navigate using health insurance to receive mental healthcare services. As an additional referral source, Psychology Today provides a therapist directory and can help you connect with therapists in the community. As the UNF Counseling Center is not affiliated with any insurance carriers or Psychology today, we are unable to vouch for or endorse any of the providers you may be referred to.
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