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Making Your First Appointment

If you are a currently enrolled student and are interested in seeking support and services from the UNF Counseling Center, you may do so by calling 904.620.2602, or walking into the center, to schedule an initial assessment. The initial assessment will take about one hour to complete. Initial assessments are scheduled on a first come, first served basis and multiple clinical staff will be available to avoid long waits. If your initial assessment is scheduled more than two weeks out, you will be required to return to the counseling center within seven working days of scheduling your initial assessment for a quick check-in appointment. If you do not attend the quick check-in appointment, your initial assessment appointment will be canceled.

Initial Assessment Appointments

During an initial assessment, your counselor will talk with you about some of the reasons you are seeking support, explore your mental health history, and will evaluate what services or resources will be most helpful for you. Some students find that talking with a counselor once is sufficient to resolve the immediate concern. If further services would be beneficial, these will be discussed and a recommendation will be made by the counselor. These additional services may include resources offered by the Counseling Center or referral to another campus or community resource.

Quick Check-In Appointments

A quick check-in appointment will provide you with an opportunity to talk with a counselor about your immediate concerns and receive support, as well as assist your counselor in determining if you can wait for your initial assessment or if it would be better to refer you to another service. You do not have to schedule a quick check-in appointment. Instead, you may walk into the counseling center Monday through Friday, between 8 a.m. and 5 p.m., to attend this brief check-in.

Crisis Walk-In Appointments

The Counseling Center also provides emergency/crisis walk-in appointments to students with urgent mental health concerns between 8 a.m. and 5 p.m. any day the counseling center is open. Please call 904.620.2602 or walk into the counseling center if you have an immediate need to meet with a counselor. After 5 p.m. and on weekends, please contact our After-Hours Crisis Helpline by calling 904.620.2602 and selection option 2. Please see our Emergency Services page for more information about the After-Hours Crisis Helpline and other resources.


Session Limits

Currently enrolled students can receive up to a maximum of six sessions of individual counseling per semester. Individual counseling appointments will be scheduled, at most, every other week. Missed appointments and late cancellations will count toward the six-session limit. 


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