Skip to Main Content
Faculty And Staff Resources - on green

Supporting Our Students (SOS)

Supporting Our Students (SOS), a program offered by the Office of the Dean of Students since 2007, enables members of the UNF community to express their concerns about students exhibiting disturbing or alarming behavior. SOS provides a safety net when a student's behavior becomes problematic or when a student simply is not functioning well at the University. The purpose of the SOS program is to identify, intervene and mediate students experiencing distress. The SOS Team responds to issues such as: physical, psychological, academic and substance abuse. You may submit an SOS referral by clicking the button below.


submit a student referral

Community Referrals

In addition to referring a student to the UNF Counseling Center, it may be helpful to remind them that mental health services are also available in the community. Most insurance carriers provide referrals for mental health services through their website or over the phone. A list of questions you may provide a student to assist them in navigating the process of using health insurance to receive mental healthcare services. As an additional referral source, Psychology Today provides a therapist directory and can connect individuals, couples, and families with therapists in the community. As the UNF Counseling Center is not affiliated with any insurance carriers or Psychology today, we are unable to vouch for or endorse any of the providers that a student may be referred to.

Helping Students in Distress: A Guide for UNF Faculty & Staff

Please Note: If time is of the essence, you are concerned about a student's physical or mental well-being, and...


it's during normal business hours (Monday-Friday, 8am-5pm), please call:

  1. The Dean of Students/Supporting our Students (SOS) Office at 904.620.1491, or
  2. The Office of the Vice President for Student Affairs and International Affairs at 904.620.2600.

If it is after normal business hours, please call the University Police Department at 904.620.2800.

  1. You may also consult with a counselor via our mental health helpline, by calling 904.620.2602 and selecting option 2.
  2. If the student feels victimized, call the Victim Advocacy Program at 904.620.1010.

Section I - Overview.

Section II - Resources for Students in Distress

List of Contributors