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Emergency Services

Services Update: Crisis support is available 24-hours a day / 7-days a week by calling 904.620.2602 and selecting option 2. The UNF Community is invited to enroll in our Canvas Resource Page for access to our Zoom Groups and other information.


The Counseling Center provides crisis intervention services during our normal business hours. To be seen for an emergency appointment, call our office at (904) 620-2602 or simply walk into the center. Be sure to inform the receptionist that you are experiencing a crisis and we will make every effort to respond to your situation as quickly as possible. In an Immediate Emergency, dial 911 on your phone.

During Evenings, Weekends, University Closures, and Holidays

Circumstance: Phone Number:
In an Emergency: Dial 911 on your phone
UNF Counseling Center After-Hours Helpline: Call (904) 620-2602, wait for the voice prompt and select option 2
Crisis Text Line: Text CONNECT to 741741 in the United States to receive free crisis support
United Way of Northeast Florida: Dial 211 on your phone
University Police Department (Non-Emergency): Call (904) 620-2800
Florida Poison Information Center: Call 1-800-222-1222

Supporting Our Students (SOS)

Supporting Our Students (SOS) is a program offered by the Office of the Dean of Students that enables members of the UNF community to express their concerns about students exhibiting disturbing or alarming behavior. SOS provides a safety net when a student's behavior becomes problematic or when a student simply is not functioning well at the University. The purpose of the SOS program is to identify, intervene and mediate students experiencing distress. The SOS Team responds to issues such as: physical, psychological, and academic. Click the button below to submit an SOS referral.


submit a student referral

Emergency Medical Care

Please visit the Emergency and After Hours Care services website provided by Student Health Services: Emergency Medical Care

Support following a Sexual Assault and/or Actual/Threatened Violence

The Victim Advocacy Program serves as a resource and support service for anyone in the University community who has been a victim of actual or threatened violence. The services offered range from emotional support to assistance navigating the criminal justice system. 24-hour crisis intervention services are available to provide immediate assistance to the UNF community by calling (904) 620-1010.