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COVID-19 (Coronavirus): Counseling Center Updates and Resources

Note: Visit www.unf.edu/coronavirus for all UNF campus-wide updates. The following information pertains to the general operations of the UNF Counseling Center.


Last Updated: 7/27/2020

For more information please email our office. Also, check this website regularly for more updates.

Has COVID-19 (Coronavirus) affected the UNF Counseling Center's services?

The UNF Counseling Center is following the recommendations and mandates of the University of North Florida, the Governor of the State of Florida, and the Center for Disease Control (CDC) as we work to ensure that we provide counseling, psychiatric, and nutritional services in a manner that protects and promotes the physical health of our students, center staff, community, and nation. Due to current circumstances, we are suspending all in-person face-to-face services until further notice. This includes individual counseling sessions, psychiatric appointments, nutritional counseling sessions, consultations, and all counseling groups and workshops. We have transitioned to offering remote phone and/or video call sessions, through Zoom, for all current UNF students.  

 

We are excited to announce that we will be offering therapy groups through Zoom! The UNF Community is invited to enroll in our Canvas Resource Page for access to our Zoom Groups and other information.

 

Keep in mind that for additional support you may reach a counselor by phone 24 hours a day / 7 days a week by calling 904.620.2602 and selecting option 2. We will provide ongoing updates as they become available.

What if I need to cancel a scheduled appointment or have a non-emergency message or request?

We may be reached for non-emergency messages, including the need to cancel an appointment, by email. This email will be checked during regular business hours and messages will be forwarded to specific staff as soon as possible. Please remember that email is not confidential so reserve any details and issues for the phone/video calls with your care provider. 

 

If you are experiencing a crisis or have an immediate mental health concern, please do not email us, instead call 904.620.2602 and select option 2 to speak with a counselor by phone.

How may I schedule a new appointment?

If you are a current UNF student and would like to schedule an appointment you are encouraged to follow these steps:

 

NEW CLIENTS: If are interested in receiving individual/group counseling, psychiatric care, nutritional counseling, or consultations by phone or video call and have never been seen by anyone at our center, please submit a new appointment request.

 

CURRENT & RETURNING CLIENTSIf you are interested in scheduling an appointment, please complete this form.


If you have any questions about scheduling an appointment, you are welcome to email our office. If you are unable to email us, you may also contact 904.620.2602 and leave a message.

 

If you are experiencing an urgent issue, counselors are available to provide immediate phone support to you 24-hours a day / 7-days a week by calling 904.620.2602 and selecting option 2. Please be aware that this service will not be able to answer any questions regarding the operations of the counseling center. Instead, we encourage you to check this website frequently or email us for updates regarding changes to our operations.

Are there any resources for dealing with my anxiety or concerns about COVID-19?

This is an understandable and very important question. Anytime there is a major event taking place, especially one as world-wide and as heavily publicized as the spread of COVID-19, it is natural to feel anxious and even panicked. During these times, we encourage people to seek out information that is trusted and grounded in research to ensure that they are well-informed as to what is happening and how best to keep themselves healthy and safe. Given this, we are providing links to information sources that you may find helpful at this time.

 

 

Resource Website
Center for Disease Control (CDC) Coronavirus website www.cdc.gov/coronavirus/2019-ncov
CDC Facts about COVID-19 www.cdc.gov/coronavirus/2019-ncov/about/share-facts.html
CDC tips regarding Mental Health and Coping during COVID-19 www.cdc.gov/coronavirus/2019-ncov/about/coping.html
Stigma and Reslience (CDC) www.cdc.gov/coronavirus/2019-ncov/about/related-stigma.html
Coping with Stress during Infectious Disease Outbreaks (SAMHSA) www.store.samhsa.gov/system/files/sma14-4885.pdf
Talking with Children: Tips for Caregivers, Parents, and Teachers During Infectious Disease Outbreaks (SAMHSA)      www.store.samhsa.gov/system/files/pep20-01-01-006_508_0.pdf
Taking Care of Your Behavioral Health: Tips for Social Distancing, Quarantine, and Isolation (SAMHSA) www.store.samhsa.gov/system/files/sma14-4894.pdf
SAMHSA Behavioral Health Disaster Response Mobile App www.store.samhsa.gov/product/SAMHSA-Behavioral-Health-Disaster-Response-Mobile-App/PEP13-DKAPP-1
American Psychological Association: Pandemics Tips and Tools www.apa.org/practice/programs/dmhi/research-information/pandemics

 

Coronavirus Anxiety with Baruch Fischhoff, PhD 

 View video by clicking this link: YouTube Video