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COAS: Public Opinion Research Laboratory
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Types of Service
Data Gathering
Telephone Interviewing
Computer Assisted Telephone Interviewing (CATI)
No automated dialing, ONLY hand dialing
27 interviewing stations
Interviews conducted 7 days a week
PORL's telephone calls appear on recipients' caller ID screens as University of North Florida
Spanish interviews - the PORL employs Spanish speaking interviewers to ensure ethnic representation
Mail Surveys
Internet Surveys
In-person interviews
Focus groups
Data Processing
Sample Selection
Questionnaire Design
Spanish Translation
Weighted data to census demographics or registered voters for any region
Complete data Analysis using SPSS or STATA
Coding of open-ended questions
Cross-tabulation (or other advanced statistical analyses) by demographics; i.e. race, gender, income, etc.
Written reports, charted results and presentations of findings