Services Offered

• Telephone Interviewing
  • Computer Assisted Telephone Interviewing (CATI)
  • No automated dialing, ONLY hand dialing
  • 27 interviewing stations
  • Interviews conducted 7 days a week
  • PORL’s telephone calls appear on recipients’ caller ID screens as University of North Florida
  • Spanish interviews – the PORL employs Spanish speaking interviewers to ensure ethnic representation
   
• Mail Surveys
  
• Internet Surveys
  
• In-person interviews
  
• Focus groups
  
• Questionnaire Design
  
• Sample Selection
  
• Spanish Translation
  
• Coding of open-ended questions
  
• Complete data Analysis using SPSS or STATA
  
• Cross-tabulation (or other advanced statistical analyses) by demographics; i.e. race, gender, income, etc.
  
• Weighted data to census demographics or registered voters for any region
  
• Written reports, charted results and presentations of findings