Blackboard Technical Support Module 



In order to be a successful student at the University of North Florida, you need to be familiar with using Blackboard, the university's online learning management system. This website will help you to become familiar with the tools used in Blackboard, as well as the common problems students experience when using Blackboard and how to solve them. 

How this Support Site is Organized

The information below gives you a brief overview of each menu area of this site. Use the menu on the left side of the screen to navigate to each area.

Getting Started

Everything you need to to know to access & use Blackboard, as well as requirements that will ensure you experience fewer technical problems.


Videos and informational guides that will walk you through the functionality & tools within the Blackboard environment.

  • Navigation
  • Collaboration
  • Communication
  • Assessments and Grades

Blackboard FAQs

A list of the most commonly asked questions and their answers 

Content Glossary

A list of all student Blackboard tools, including a copy of the Blackboard training manual 


Have questions? Concerns? Not sure where to go to get help? Look no further!

  • Content Support
  • Technical Support
  • Student Orientation Module Resources