CIRT's Online Learning Support Team (OLS) provides Canvas support to UNF faculty. The OLS Team includes professional staff and student assistants that are available to support faculty with their online learning needs. We are available by walk-in, phone, and email. In addition to providing individual support, we offer scheduled and On Demand workshops
The best way to stay informed about any Canvas Issues and other system news is UNF's Canvas News site. Bookmark and use this resource to stay up to date. You'll also find an option to follow by Email; signing up for that subscription will allow you receive an email each time a new item is posted.
CIRT is located in Building 1, Room 1801 adjacent to Peace Plaza. Faculty are welcome to drop by and one of staff members will provide one-on-one Canvas support any time during our hours of operation.
To avoid a wait during peak times, such as semester start/end, we recommend you schedule an appointment ahead of time.
Faculty can call (904.620.3927) or email (firstname.lastname@example.org) CIRT anytime during our hours of operation. Keep in mind we offer weekend email support too!
Canvas instructor Guides is the online documentation site for instructors. The guides are continuously updated online and can be found here.
Who to Contact?
This matrix can guide you to the right support agent.
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