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Online Medical Office Manager Training (CPPM)

Become a Certified Medical Office Manager

Medical office managers are critical in any healthcare setting. These administrative professionals plan and coordinate support services for medical practices, healthcare facilities and clinics. This 100% online course will train you to manage the daily operations of a medical office, from scheduling appointments to updating health records. You will be prepared to become a Certified Physician Practice Manager (CPPM) exam, Certified Medical Administrative Assistant (CMAA) and Certified Electronic Health Records Specialist (CEHRS).

Job Outlook for Medical Office Managers

According the Bureau of Labor Statistics the demand for medical and health service managers is expected to grow 18% over the next eight years, which equates to over 400,000 new jobs.


The BLS also states that the average salary for these medical and health service managers is just over $100,000. Salary can increase with specialized certifications or knowledge domains.


In addition, the BLS states that an increased demand for healthcare services will be driven by a “large baby-boom population” aging and remaining “active later in life.”

Course Objectives

  • Be prepared to take the following certification exams: Certified Physician Practice Manager (CPPM), offered by the American Academy of Professional Coders (AAPC); Certified Medical Administrative Assistant (CMAA), offered by National Healthcareer Association (NHA); and Certified Electronic Health Records Specialist (CEHRS), offered by National Healthcareer Association (NHA)
  • Gain specialized skills needed to contribute to a healthcare team in an ambulatory setting
  • Learn the principles and practices of ethical behavior, therapeutic communication, patient privacy laws, medical terminology, and clinical procedures
  • Receive a broad overview of the electronic health records (HER) systems
  • Gain hands-on experience using real EHR software
  • Summarize the HIPAA Privacy Rule and HIPAA Security Rule
  • Discuss the importance of medical and surgical asepsis
  • Managing patient visits, arranging follow-up care, and issuing prescriptions
  • Establish the appropriate EHR for a healthcare practice
  • Track of vital information such as patient allergies and medications

Prerequisites and Requirements

  • There are no prerequisites to take this course. However, you will need a high school diploma or GED in order to take the CCMA and CEHRS exams.


Medical Terminology

  • Introduction To Medical Terminology
  • The Musculoskeletal System
  • The Cardiovascular System
  • The Lymphatic And Immune Systems
  • The Respiratory System
  • The Digestive System
  • The Urinary System
  • The Nervous System
  • The Special Senses The Eyes And Ears
  • The Integumentary System
  • The Endocrine System
  • The Reproductive System
  • Diagnostic Procedures, Nuclear Medicine, Pharmacology

Microsoft Word 2016

  • Introduction To Microsoft Word 2016
  • Intermediate Microsoft Word 2016
  • Advanced Microsoft Word 2016
  • Microsoft Word 2016 Final Exam

Microsoft Excel 2016

  • Introduction To Microsoft Excel
  • Intermediate Microsoft Excel 2016
  • Advanced Microsoft Excel 2016
  • Microsoft Excel Final Exam

Certified Medical Administrative Assistant

  • Becoming An Administrative Medical Assistant
  • Managing Stress And Improving Communication
  • Law, Ethics And Healthcare
  • Improving Your Medical Office
  • Computers In The Ambulatory Care Setting
  • Telecommunications And Patient Scheduling
  • Medical Terminology: Word Parts, Plurals, Abbreviations
  • Managing Medical Records
  • Written Communication
  • Working With Medical Documents
  • Medical Billing And Coding: An Overview
  • Daily Financial Practices
  • The Administrative Medical Assistant As Office Manager

Certified Electronic Health Records Specialist

  • An Overview Of Ehr And Cehrs
  • Steps To Ehr Implementation
  • The Ehr Framework
  • Hipaa Requirements And Ehr Systems
  • The Ehr And Record Content
  • Patient Visit
  • Problem, Medication, And Allergy Lists
  • Examination/Assessment Notes, Graphics, And Charts
  • Treatment Plans, Orders, And Results
  • Medication Orders And Administration
  • Patient Communications
  • Coding, Billing, And Practice Reports
  • Research, Registries, And Reportable Events
  • Personal Health Records And Continuing Care Records

Certified Physician Practice Manager

  • Introduction To Health Care Business Processes And Workflow
  • Principles Of Physician Reimbursement
  • Health Care Revenue Cycle Management
  • Basic Principles In Medical Office Accounting
  • Health Care Reform
  • Quality In Health Care
  • Electronic Medical Records (Emrs)
  • Modern Health It And Interoperability
  • Hipaa And Patient Data Security
  • Fraud And Abuse And Corporate Compliance
  • Marketing And Business Relationships
  • Space Planning And Operational Flows
  • Business Continuity

Registration and Enrollment

  • This course is 100% online. Start anytime.