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Two backlit men talking in corporate setting. Description found below in Who Should Attend section.

It is just one of the skills you will need to perform successful negotiations. 

Negotiating for Results

This two day workshop is focused on setting in place principles for the development of robust negotiation skills. It will provide you with tools to promote effective negotiation communications and the techniques for turning face-to-face confrontation into side-by-side problem solving.


    By the end of this training course, you will be able to:
  • Define negotiation and identify steps for proper negotiation preparation
  • Determine how to negotiate effectively with different personality styles
  • Define principled negotiation and identify the four steps in the negotiation process
  • Learn bargaining techniques and strategies of inventing options for mutual gain and move negotiations from bargaining to closing


  • Self-discovery and critique
  • Group exploration and facilitator led discussions
  • Game based learning
  • Practical exercises
  • Best practice theory exploration


  • Business professionals and team members of all levels who are looking to enhance their negotiation and communication skills

Negotiating for Results: Learning how to get to “yes” is an essential skill in business. Available for Corporate or Group Enrollment Only.


negotiating Module 1
OneIntroduction to Negotiation
  • Identify the qualities of successful and unsuccessful negotiators
  • Define negotiation and provide examples of when you have negotiated in / outside work
  • Identify a negotiation situation you will practice during class
personality-types Module 2
TwoPersonality Types
  • Explain the benefits of knowing personality styles
  • Describe the behaviors as well as the strengths/weaknesses of each personality style
  • Identify your own personality style
  • Identify how to work more effectively with each personality style while negotiating
personalities MODULE 3
ThreePersonality Types
  • Explain how to choose a negotiation strategy based on relationship and results
  • Define positional bargaining
  • Identify the differences between "Soft" and " Hard" negotiating
  • Define principled negotiation
  • Identify the four steps in the negotiation process
negotiate MODULE 4
FourPreparing for Negotiation
  • Identify fears and "hot buttons " as well as strategies to overcome them
  • Identify areas to research on your side and on your opponent's side
  • Define your BATNA (best alternative to a negotiation agreement), WATNA (worst alternative to a negotiation agreement), WAP (walk away point) and ZOPA (zone of possible agreement)
  • Skill practice: Prepare for your personal negotiation situation.
beginning MODULE 5
Five Opening the Negotiation
  • Explain how to create a positive first impression
  • Explain the importance of "small talk" and finding common ground in negotiation
  • Explain how setting ground rules can influence a negotiation
  • Identify important negotiation ground rules
bargaining MODULE 6
Six Exchange Information and Bargain
  • Explain how to initially exchange information
  • Identify contingency plans for unfavorable situations
  • Explain bargaining techniques
  • Explain strategies for inventing options for mutual gain
opposition MODULE 7
Seven Handle Opposition
  • Explain strategies to bring your opponent from NO to YES
  • Identify strategies to deal with negative emotions
closing MODULE 8
Eight Close the Negotiation
  • Explain how to move from bargaining to closing
  • Explain the closing process
  • Practice your personal negotiation situation and get feedback from other participants
review MODULE 9
Nine Competitive review game