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Communicating with a group of employees around a computer. Description found below under Who Should Attend section.

Have you made clarity a priority in your organization?

Communicating with Clarity and Impact

This high-energy one day program is designed to focus on the foundational communication skills: listening, asking insightful questions, and recognizing the power of non-verbal communication. You will learn how to build rapport using simple NLP techniques such as pacing and leading which can translate into positive results. Participants will learn how to combine voice tone and body language with language that engages others. Using a four-point communications model, you will be able to communicate their messages more clearly, confidently and effectively.


    By the end of this training course, you will be able to:
  • Communicate clearly, confidently and assertively.
  • Engage better with others by listening more effectively and asking insightful questions.
  • Use techniques to build better rapport with others.
  • Combine tone of voice and body language with the right language to communicate the intended message more clearly.
  • Use four principles to communicate with impact.
Seven C's in Communicating  


  • Self-discovery and critique
  • Group exploration and facilitator led discussions
  • Game based learning
  • Practical exercises
  • Best practice theory exploration


  • Business professionals who wish to polish their communication skills

Communicating with Clarity & Impact: When sharing information, clarity is essential to avoid misunderstandings. Available for Corporate or Group Enrollment Only.


communication Module 1
OneHow Well Do You Communicate?
  • How well do you communicate?
  • What makes a great communicator?
  • Four basic principles of communication
words Module 2
TwoUse Engaging Language
  • Focus on behavior, not personality
  • Be specific
  • “I” messages and owning your language
questioning MODULE 3
ThreeUse the Power of Questions
  • Controlling a conversation
  • Different types of questions
  • The questioning funnel
actively hear MODULE 4
FourUse Active Listening
  • Evaluate your listening skills
  • Listening and empathy
  • Active listening
  • How to listen better
nonverbal MODULE 5
Five Non-Verbal Communication & Build Rapport
  • Importance of rapport
  • Matching non-verbal communication
  • Importance of body language
review Module 6
Six Competitive Review Game