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Brooks College of Health

Immediate Support

Emergency Walk-in hours are from 10 a.m. - 5 p.m. Crisis support is also available via telephone 24 hours a day / 7 days a week by calling (904) 620-2602 and selecting option 2. In an emergency, dial 911 on your phone.


For Immediate Support:

Circumstance: Phone Number:
UNF Counseling Center 24-Hour Helpline: Call (904) 620-2602, wait for the voice prompt, and select option 2
An Emergency: Dial 911 on your phone
Crisis Text Line: Text CONNECT to 741741 in the United States to receive free crisis support
United Way of Northeast Florida: Dial 211 on your phone
University Police Department (Non-Emergency): Call (904) 620-2800
Florida Poison Information Center: Call 1-800-222-1222

Supporting Our Students (SOS)

Supporting Our Students (SOS) is a program offered by the Office of the Dean of Students that enables members of the UNF community to express their concerns about students exhibiting disturbing or alarming behavior. SOS provides a safety net when a student's behavior becomes problematic or when a student simply is not functioning well at the University. The purpose of the SOS program is to identify, intervene and mediate students experiencing distress. The SOS Team responds to issues such as: physical, psychological, and academic. 

Emergency Medical Care

Please visit the Emergency and After Hours Care services website provided by Student Health Services: Emergency Medical Care

Support following a Sexual Assault and/or Actual/Threatened Violence

The Victim Advocacy Program serves as a resource and support service for anyone in the University community who has been a victim of actual or threatened violence. The services offered range from emotional support to assistance navigating the criminal justice system. 24-hour crisis intervention services are available to provide immediate assistance to the UNF community by calling (904) 620-1010.