Georgette E Dumont

Associate Professor | City Councilwoman, Jacksonville Beach

Political Science & Public Administration | College of Arts & Sciences

Areas of Expertise

Public and Nonprofit Management and Leadership, Public Accountability, Social Media, Public Administration, e-Governance, Administrative Communication, Information and Communication Technology (ICT), Smart Cities, 311 Systems, ERP Systems

Education

Northern Illinois University, DeKalb, Illinois
Ph.D. in Political Science, 2010

Examination fields: Public Administration (with distinction), American Government 

Dissertation: Evaluating and Understanding Virtual Accountability of Nonprofit Organizations: An Exploratory Study of Human Service, Arts and Culture, and Societal Benefit Nonprofit Organizations’ Virtual Accountability in Illinois 

Committee: Yu-Che Chen (Chair), Gerald Gabris, and Curtis Wood 

Bridgewater State College, Bridgewater, Massachusetts
Master of Public Administration, 2005

Concentration: Nonprofit Management
Thesis: Improving Nonprofit Accountability through the Incorporation of Public Relations in Nonprofit Administration 


Committee: Wendy Haynes (Chair), Shaheen Mozaffar, and Mary Lamonica

Roger Williams University, Bristol, Rhode Island
Bachelor of Arts, 2001
Major: Communication Studies
Minor: Political Science

Honors: Magna Cum Laude, Dean's List 1999 – 2001, National Political Science Honors Society: Pi Sigma Alpha

Biography

Dr. Georgette Dumont is an Associate Professor in UNF’s Department of Political Science and Public Administration.   Some of the journals Dr. Dumont has published in Nonprofit and Voluntary Sector Quarterly, Journal of Nonprofit Education and Leadership, and the American Review of Public Administration. She has also published various book chapters, and currently has a contract with Oxford University Press for a book on nonprofit accountability. She continues to present nationally on her research.  Dr. Dumont is active in her community and analyzes how local nonprofits are utilizing new technologies, which has resulted in reports to inform nonprofits in Northeast Florida about how the local sector is using online technologies, specifically social media.

Dr. Dumont consults with nonprofits on strategy, technology, leadership, and strategic planning.  She served on local nonprofit boards of directors, Jacksonville’s Public Service Grants Council, and is a Community Coach for the Nonprofit Center of Northeast Florida. Currently she serves on the executive committee for ASPA'S section on Science and Technology in Government and in an elected capacity as a councilwoman for Jacksonville Beach, Florida.

Awards

2016 Blended Course Designer, from UCF and EDUCAUSE

2014  Finalist for the UNF 2013-2014 Outstanding Graduate Teaching Award

2009 – 2010 Dissertation Completion Award, NIU ($5,932.00)

2009 Doctoral Fellow Award, ARNOVA ($1,000)

2009 Emerging Scholars Award, ARNOVA ($600.00)

2009 Dissertation Facilitation Award, NIU ($1,158.72)

Affiliations

Academy of Management (AoM)
American Society for Public Administration (ASPA)
Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA)
Midwest Political Science Association (MPSA)
American Political Science Association (APSA)
Florida Political Science Association (FPSA)

Grants and Contracts Awarded

2016 Blended Kickstarter, UNF ($1,000)

2015  Faculty Development Teaching Grant, UNF ($7,500)

2013  Teaching Online Grant, UNF ($2,000 stipend and $2,000 for technology)

2012 Faculty Enhancement Grant ($7,500)

2010 Conference Travel Grant, ARNOVA ($530.00)

Publications & Presentations

PUBLICATIONS

(2018, with Paloma Raggo) “The Dark Side of Interactive Learning: A faculty perspective.”  Journal of Nonprofit Education and Leadership, 8(1): 41-61.

(2016). Resident-Government Engagement Via New Technologies. In Chen and Ahn (eds) Routledge Handbook on Information Technology in Government, Routledge Press. (Used in PAD 6239, E-Governance)

(2015). Aligning the Virtual with the Physical: Social Media, Strategy, Arts and Gardens. In Asincio and Sun (eds) Cases on Strategic Social Media Utilization in the Nonprofit Sector. Hershey, PA: IGI Global. (Used in PAD 6239, E-Governance and PAD 6142, Nonprofit Management)

(2013) "Transparency or Accountability? The Purpose of Online Technologies for Nonprofits" International Review of Public Administration 18(3): pp.7-29.

(2013) “Nonprofit Virtual Accountability: An Index and its Application” Nonprofit and Voluntary Sector Quarterly, 42(5): pp. 1049-1067.

(2012, with G. Candler). “Civic responsibility as a foundation of societal sustainability  and how government might contribute to this”  Gestão Pública para Sustentabilidade, São Paulo: Editora Maole. (Book chapter)

(2010, with G. Candler) "The price of citizenship: Civic responsibility as the missing dimension of public administration theory.”  Public Administration Quarterly. 34(2), pp. 169-201.

(2010, with G. Candler) “A nonprofit accountability audit framework.”  Canadian Public Administration. 53(2), pp 259–279.

(2009). Encyclopedia entries: “Lester Salamon,” “Social Watch,” and “Social Enterprise Knowledge Network,” in the International Encyclopedia of Civil Society, New York: Springer  Publications.

(2005, with G. Candler). “Virtual jungles: survival, accountability and governance in online organizations.” American Review of Public Administration, 35(3), 287-299.


CONFERENCE PRESENTATIONS

(2018). Public Works and city Services Through 630-CITY. Presented at American Society for Public Administration annual conference, Denver, Co, March 9-12.

(2017, with Genie Stowers). Use of Data from City Open Portals to Improve Urban Service Delivery Presented at the annual conference for the Association of Public Policy Analysis and Management, Chicago, IL, November 3-5.

(2017). Are 311 Systems Leading to Equitable Distribution of City Services? Presented at American Society for Public Administration annual conference, Atlanta, GA, March 17-20.

(2016). Accountability and Social Media. Presented at the Association for Research on Nonprofit and Voluntary Associations, Washington, D.C., November 19-21.

(2016). Resident-Government Engagement Via New Technologies. Presented at American Society for Public Administration annual conference, Seattle, WA, March 18-20.

(2015). Measuring and Aligning Social Media Engagement. Presented at the Association for Research on Nonprofit Organizations and Voluntary Associations, Chicago, IL, November 19-21.

(2015). Virtual Teaching, Lightening Talk. Presented at the Association for Research on Nonprofit Organizations and Voluntary Associations, Chicago, IL, November 19-21.

(2015). Like and Follow Us!: Engagement Through Social Media. Presented at the Northeast Conference on Public Administration, Arlington, VA, November 6-7.

(2015). Requesting Service: Contacting Cities Through the 311 System. Presented at the American Society for Public Administration annual conference, Chicago, IL, March 5-8.

(2014). Social Media Return on Investment: Perception or Reality?  Presented at the Association for Research on Nonprofit Organizations and Voluntary Associations, Denver, CO, November 19-22.

(2014). Is there an App for That?  Presented at the American Society for Public Administration annual conference, Washington, DC, March 14-18.

(2014). The Internet and Social Media in Public Administration. Presented at the Midwest Political Science Association, Chicago, IL, April 2-6.    

(2013). Why Nonprofits Utilize Online Technologies: Transparency or Accountability?  Presented at the Southeastern Political Science Association’s annual conference, Orlando, FL,  January 2-5.

(2012). Transparency or Accountability? The Purpose of Online Technologies for Nonprofits. Presented at the Association for Research on Nonprofit and Voluntary Associations, Indianapolis, IN, November 15-18.

(2012).   Public Agencies or Nonprofit Organizations: Which Sector is maximizing its e-participation tools to promote citizen engagement?.   Presented at the Northeastern Conference of Public Administration’s annual conference, Boston, MA, November 1-3.
                                                             
(2012).  Understanding the Relationship Between Nonprofits and Social Media in Duval County, FL.  Presented at the Florida Political Science Association annual conference, Tampa Bay, FL, March 17.

(2012). Nonprofits and Social Media: Applying SROI to New Technologies.  Presented at the American Society for Public Administration annual conference, Las Vegas, NV, March 2-6.

(2011). Decoding the Interaction: Nonprofit and Stakeholder Relationships in Social Media. To be presented at the Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) Annual Conference, Toronto, Canada, November 16-19.

(2011). Nonprofits, Social Networking, and organizational Effectiveness: Do nonprofits strategically use social media? To be presented at the Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) Annual Conference, Toronto, Canada, November 16-19.

(2011). Nonprofits and Social Media: Use, Purpose, and Networks. To be presented at the Southeastern Conference on Public Administration (SECOPA) Annual Conference, New Orleans, LO, September 22-24.

(2011). Do Online Community Groups Promote Participation or Conflict? Florida Political Science Association Annual Conference, Jupiter, FL, March 26.

(2010). Why Aren’t More Small Nonprofits Better Utilizing Their Web Sites? A Longitudinal Analysis of Social Media Tools Available On Their Small Nonprofit Web Sites. Presented at Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) Annual Conference, Alexandria, VA, November 13-16.

(2010). Nonprofits and Social Networking: Are They Engaging Social Networks and Why? Presented at Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) Annual Conference, Alexandria, VA, November 13-16.

(2010). Online Community Groups: Friend or Foe for Enhancing Citizen Participation? Presented at the Midwest Political Science Association (MPSA) Annual Conference, Chicago, IL, April 12-15.

(2009). NPOs Adoption of Internet Technologies to Enhance Virtual Accountability: Existing somewhere between pre-internet and Web 2.0. Presented at the Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) Annual Conference, Cleveland, OH, November 19-21.

(2009). A Framework for Evaluating the Web sites of Nonprofit Organization with Results from Preliminary Analysis on NPOs in IL. Presented at the Indiana Academy of the Social Sciences (IASS), Greencastle, IN, Oct 16.

(2009). Are Nonprofit Organizations utilizing the Web? Organizational Determinants of NPO Adoption of Internet Technologies. Presented at the Southeastern Conference on Public Administration (SECOPA) Annual Conference, Louisville, KY, Sept. 30-Oct. 3.

(2008). Nonprofit spatial orientation in IL: Are they located in areas where needed? Presented at the Indiana Political Science Association (IPSA) Annual Conference, Westville, IN, March 28.

(2007). Role of Communication in Citizen Participation. Presented at the Midwest Political Science Association (MPSA) Annual Conference, Chicago, IL, April 12-15.

(2007, with G. Candler). A nonprofit accountability audit framework. Presented at the Midwest Political Science Association (MPSA) Annual Conference, Chicago, IL, April 12-15.

(2007, with G. Candler). “Revisiting the new public service: civic responsibility as the missing piece in public administration theory.” Presented at the Annual Conference of the Association Society of Public Administration (ASPA), Washington, D.C., March 23-27

DumontContact Information

Building 51, Room 2416

(904) 620-5855

g.dumont@unf.edu

Website


Office Hours

Tues., Wed., 3:00-5:30