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January 2017

Shari Shares 

Happy New Year to everyone! I hope you celebrated the start of 2017 in good spirits with family and friends. January is a time to reflect on what went well last year and begin identifying goals at both the individual and department levels that will help make 2017 even more successful. 


In December, I mentioned our division, along with the entire campus, would focus efforts toward increasing the appreciation and awareness of the benefits, importance, and relevance of diversity and inclusion. Think of this goal as our "divisional resolution". I ask each of you to participate in at least one campus diversity event during 2017. It can be attended during your work day as long as your supervisor approves. Check out UNF's diversity calendar to learn about upcoming campus events. In future months, I'll provide more details on the specific actions our division will take to increase difference awareness.


Last summer, our division completed mandatory Run-Hide-Fight (active shooter) training conducted by Frank Mackesy, University Police Department Chief. Six months later, one of our employees used that training to help himself and 12 others get out of a hostage situation at a local bank unharmed! Frank Brown, custodian with Physical Facilities, used the training by hiding (since it was not safe for him to run initially) and preparing to fight. Other actions he used from the training were turning off his cell phone, not making eye contact with the shooter, staying calm, observing the details of the situation, planning and making decisions beforehand, and being confident when he took action. 


Frank was in the bank with the gunman for over two hours. He and a female hostage hid in one of the bank's cubicles, while the gunman held the other hostages in the teller's room at gunpoint. Frank did not let the gunman or the hostages with the gunman see him since he did not know at the time if one of the hostages was helping the gunman. The gunman's dog, a pit bull, walked into Frank's cubicle and went "nose to nose" with him. Keeping his cool, Frank put his finger to his mouth and firmly, but quietly "shushed" the dog. The dog turned around and left without revealing where Frank and his co-hostage were hiding. Later, Frank told the person hiding with him to run while he then charged into some chairs, went to the ground and rolled towards the bank door. The falling chairs made a loud sound like someone was coming through the wall. The gunman ran towards the noise and the door to the teller's room (where the other hostages were kept) closed and locked behind him. As Frank rolled out the door of the bank, the SWAT team rushed inside and apprehended the shooter. 

The Run-Hide-Fight training helped Frank make decisions and he had plenty of them to make throughout the ordeal. One of those was, he said, "He could fight to live or lay down and be killed. When he mentally prepared himself to be shot, he was no longer afraid". He knew from training that people under intense stress can "freeze" with fear, so he made sure to keep himself alert and ready to take action. Frank believes everyone should take active shooter training. His actions in the bank that day, and the efforts of the Jacksonville SWAT team, saved lives! 

Below are a few items that I would like to highlight this month and a list of staffing changes.

New Travel & Expense Software Application 

UNF has selected Concur to replace its current Travel & Expense application. Ellucian, the vendor of our current system, will no longer support the Travel & Expense module of Banner. Additionally, the satisfaction faculty and staff have with T&E was not at the desired level. Concur will be used to request travel authorization, book travel, process travel reimbursements, and reconcile PCard transactions. Travelers and approvers will be able to use Concur’s mobile app to book a trip, capture receipts, create and submit expense reports and approve travel. Concur will enable better integration, easy report creation, and configurable dashboards.

With the new system, there will be a travel agency, World Travel, to help with booking flights, hotels, car rentals, assist with any unexpected travel changes, etc. This will especially benefit group and athletics travel. Another advantage will be improved compliance. The University will have better data on when travel is taking place and what is spent to travel. This data should provide the travel agency with leverage to negotiate better pricing and benefits with the airlines. When our students travel, there will be improved “Duty of Care”, which enables the University to know where students are so we can communicate with them and reroute them should a risky situation develop.

More information about Concur will be communicated later this year.

Tell us What you Think!

This is our seventh edition of the VP Communique and we would like to know what you think about the monthly communication and how we might improve it in the upcoming year. Please complete this very short feedback survey.  

Hicks Hall has an AED

Sudden cardiac arrest is one of the leading causes of death in the U.S. It can happen to anyone, anytime, anywhere and at any age. An Automated External Defibrillator, or AED, is the only effective treatment for restoring a regular heart rhythm during sudden cardiac arrest. Enrollment Services and Administration & Finance purchased an AED for Hicks Hall. It is housed in the lobby of One-Stop Student Services (first floor) in a white storage cabinet on the wall, clearly marked and visible. This location was selected because it is centrally located in the building and open until 7 p.m. A number of Hicks Hall staff have been trained on using an AED. 


Other buildings where you may work that have AEDs include the Fine Arts Center, Adam Herbert University Center, and the Talon Room. 

Want to Move More?  

If your New Year's resolution is to "move more", then you have several good options on campus. The Student Wellness Center is more than a gym and is the largest and most comprehensive wellness center in Northeast Florida. Full-time faculty and staff members can visit the Wellness Center for free! (OPS, Chartwells, etc. can pay a daily or monthly rate.)  It features 27,000 square feet of workout space, 1/8 mile indoor rubber track, three fitness rooms, cardio equipment, stretch mat areas, Osprey Cliff, and the "Cozy Corner". The “Cozy Corner” has the feel of a non-intimidating small fitness center within the larger fitness center. To visit, you'll need to show your Osprey1Card and sign a waiver on your first visit. 


Another fitness option is the Hicks Hall fitness room. This space is exclusively for full time UNF faculty and staff whether they work in Hicks Hall or another campus location. To use the room, you will need to sign a waiver and have the room added to your intellikey


Other options for moving more include walking or jogging around our beautiful campus, walking up and down stairs, and exercising at your desk. 

Our People

We welcome these new staff members

Darrell Edmonds, IPTM Program Specialist, TSI - IPTM & PSI Employees
Roger Glenn, Custodial Worker, Custodial Services
Daniel Gonzalez, Groundskeeper, Grounds
Lisa Green, Custodial Worker, Custodial Services
Jennifer Macklin, Applications Systems Analyst, Enterprise Systems
Tarae Morris, Custodial Worker, Custodial Services
Angel Vanderhorst, Custodial Worker, Custodial Services

We congratulate these staff members who have recently been promoted 

Justin Lovins, Financial Systems Analyst, Controller
Denean Gray, Parking Services Supervisor, Parking & Transportation Services

We say goodbye to these staff members who recently left the University

Pasquale Caiazzo, Applications Systems Analyst, Enterprise Systems
Brian Petr, IT Systems Engineer, Systems Engineering