Parent Handbook 2018-2019
Parent Handbook provides parents or guardians of enrolled students with
information regarding the multitude of services available on campus, students’
and parents’ rights and responsibilities as members of the University community
and the many co-curricular learning opportunities offered by the Division of
Student Affairs to enhance students’ education.
UNF staff is excited to welcome families of our
first-year students and returning students each year. We feel honored to have
the opportunity to assist you throughout your student’s college experience at
UNF. There are events planned specifically for our UNF families and the staff
looks forward to meeting you when you visit our campus. Look for information on
upcoming events and membership benefits on the Parents Association website. The website
provides easy access to the entire UNF community. It’s a wonderful resource for
obtaining information on just about everything you will need throughout the
year. To view more about how you can actively participate in our Osprey
community, click on each area for details:
A strong support network is necessary both on campus as
well as at home. It is important for parents and guardians to know that some
information is protected, and the University is limited in what can and cannot
be released to third parties, including parents.
The Family Educational Rights and Privacy Act of 1974
(FERPA) is a federal law which affords students certain rights with respect to
their education records. The intent of this Act is to protect the privacy of
student education records. When a student enrolls in a post-secondary
institution, the rights of access converts to the student resulting in parents
not being able to access student records without the student’s consent. Parents
and guardians interested in learning more about FERPA and its provisions should
visit the OneStop FERPA website or the U.S. Department of Education FERPA website.
In an effort to help students and their parents, the
University has developed an online system where students can release their
confidential information to parents via a secure online access.
Parents/Guardians will be able to log into the University’s myWings portal
using their own security credentials and view the records according to their
Complete information and instructions for students to
provide their parent with access to their education record can be found in the
Student Handbook and from the Parent Portal. For technical assistance, including passwords
and login help, contact the ITS Help Desk.
are enrolled, there are several deadlines that will affect their status at the
University. Although these dates are posted prominently around the campus in
many areas as well as on the UNF website, it would be beneficial for parents to
remind students of these important deadlines. Failure to adhere to the dates
can cause unnecessary frustration and expense for both students and parents. The
UNF Academic Calendar provides pertinent information such as class start and
end dates, registration periods, when grades will be posted, and commencement
times and locations.
To view these
dates, times, and more, the UNF Academic Calendar is the right place to
Academic Policies and Procedures
of North Florida offers a variety of academic flagship programs and educational
and professional experiences including research centers, study abroad and
internship opportunities within each College. These programs are uniquely
designed to best fit the needs of each and every student. To learn more, you can visit the Academics information page created for prospective students.
The Office of Undergraduate Studies offers an array of units, resources and programs for
undergraduate students at UNF. Here you can learn about academic advising for first year students
and resources to help students be academically successful. Students can locate
Academic policies and procedures as well as petition and appeal information on the OneStop website. After the first year, students are advised by the advising office in the
college of their major field of study.
It is the
student’s responsibility to become familiar with and to adhere to all academic
and University policies, procedures, and deadlines that are included in the
Student Handbook and other sources including, but not limited to, the
University catalog. This catalog contains a description of the various
academic programs, course offerings, degree requirements, policies,
regulations, and related matters intended to be in effect at the University of
North Florida during the academic year. Please read the catalog or refer to the Student Handbook for more information on student responsibilities.
Student Rights and Responsibilities
The University of North Florida is committed to values
that promote the welfare and positive transformation of individuals,
communities and societies. These core values are: the pursuit of truth and knowledge carried out in the spirit of intellectual and artistic freedom; ethical conduct; community engagement; diversity; responsibility to the natural environment; and mutual respect and civility. The policies, regulations and codes have been
established to help define behavioral rights and responsibilities within the
community. These policies not only promote each member’s rights, but protect
their rights as well.
The Student Code of Conduct will help parents and guardians learn what we expect of
their students. The Conduct Office handles code violations and a panel of
students, faculty and staff determine what the consequences are when a student
violates the Code of Conduct.
The student Ombuds can assist students when they don’t know where to go for help, when
they do not understand university policy or when they feel that a policy has
not been fairly applied to them and want to air a concern or complaint. Occasionally students will face a challenge or concern that
requires assistance from one or more campus offices. A guide to the Complaints and Appeals process was
created to assist students with finding the right people and procedures to get
their questions answered and their concerns resolved. Parents may contact the office when the
student is unable to do so themselves. If the student has authorized the parent
and ombudsman to act on their behalf, the ombudsman may, for example, contact
the student’s professors to inform them of an absence for medical reasons. The
ombudsman can provide parents with general university information to explain
and help parents understand the University’s policies and procedures and
provide referrals to appropriate offices.
Parents should encourage students to check the
President’s page for the
updated versions of all policies and procedures. The alcohol and other drugs
policy provides information on parental notification
has the right to change policies and procedures at any time as necessary. While
reasonable effort will be made to publicize such changes, a student is
encouraged to seek current information from appropriate offices, because
responsibility for complying with all applicable requirements ultimately rests
with the student.
Open communication about
financial matters is extremely important. Make sure that you and your student
understand each other’s expectations for financial contributions. Ultimately
the financial responsibility of learning about fee assessment and refunds rests
with the student.
As a partner in your
student’s success, review the Student Financial Services website to understand the department’s policies and procedures. Students
should become familiar with our
CashNet user guide to
avoid holds and restrictions on their myWings account. If you are providing
financial support for your student’s education, your student will need to set
up a login and pin number for you to assist with the payments via CashNet. You
may also want to review the following topics with your students:
One-Stop Student Services is a one-stop shop for students seeking assistance with
admissions, academic records, registration, residency and financial aid. For
any questions that students cannot find answers to online through the myWings
portal, students can call or email One-Stop Coordinators who are cross-trained
The Financial Aid website offers insight into all aspects of Financial Aid, including grants, loans, and scholarships.
The Business Services Office provides the University community with professional
management and oversight of specific, high-quality, low-cost goods and services
required by the University to accomplish its mission or desired by community
members for ease and convenience. The Business Services Office is located in
Roy Lassiter Hall (Bldg. 8, Suite 1100). Students will go to this office during
Orientation to get their picture taken for their Osprey 1Card or to get a
replacement card. The Osprey 1Card is the official identification card of the University
of North Florida. It is required for identification and access to essential
campus services. Ozzie Bucks is a prepaid spending account on the student’s
Osprey 1Card that is accepted on campus and at popular businesses in
Jacksonville. Ozzie Bucks is the only form of payment accepted for copy and
print services on campus. More
information about the Osprey 1Card and a complete listing of merchants
who accept Ozzie Bucks can be found on the Osprey 1Card website.
You may review the various business that the Business Services Office oversees on the Business Services website. These
expected to be aware of their campus and knowing important information can help
them have an easy college transition. Students can use the search box on the
website or the A-Z Index to find any topic.
faculty/staff phone directory provides a quick way to get in touch with anyone at UNF. One can search under a person’s name, department name (ex. Parents Association) or department quick reference. All numbers are area code
(904) and prefix 620.
Technology on Campus and ITS Help Desk
The ITS Department
educates students about and provides access to their email and the internet.
ITS also helps students understand safe computing practices to protect their
computers, their information and their identity. Through the ITS Help Desk at
(904) 620-HELP (4357), ITS staff answer questions and help solve technical
problems students encounter. The Help Desk also provides access to information
that can help students with assignments, conduct research and stay informed
about what’s happening on campus. More information can be found on the ITS website.
Information about parking on campus, whether it be for class or a special event, can be found on the Parking Services website. A campus map is also available that features all the buildings and points of interest on campus.
there are varied opinions on whether or not a college student should work or
not work, our professors seem to be in agreement that if possible, the student
should wait until at least the second semester to give themselves time to adjust
to their new life as a student. If students are interested in having a job, we encourage them
to look first at campus work as we know that their first priority is completing
their education goals. Jobs available for students can be found under the "Student" tab on the UNF Employment website.
University of North Florida is committed to keeping students safe and educating
them to make wise choices that reduce the risk of becoming a victim of crime.
While the University Police Department is responsible for law enforcement,
security, disaster planning and emergency response, students, faculty, staff
and visitors need to exercise good judgment while walking, driving or residing
on campus. Should anyone observe any suspicious action that might threaten
campus safety and security, they should report it immediately. These incidences
may be reported to the University Police Department, resident assistants in student
housing, UNF’s Support Our Students (SOS) team, or any UNF administrator.
Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act
(formerly the Campus Security Act of 1990) requires colleges and universities
receiving federal funds to disclose annual information about campus crime and
security policies. A brief explanation of some of the requirements is listed below, and more information can be found on the UNF Clery Act website.
- Annual Security Report: Institutions covered by the Clery Act are required to publish an Annual Security Report which discloses campus security policies and crime and fire statistics for the previous three years. Included in the report are policy statements which assure basic victims' rights to sexual assault victims, identify the law enforcement authority of campus police, and other security policies. The Annual Report must be published by October 1 of each year.
- Daily Crime Log: A crime log must be updated daily with criminal incidents occurring on campus and be available to the public.
- Campus Security Authorities (CSAs): CSAs are individuals mandated by the Clery Act or UNF as having a significant responsibility for students and campus activities. A detailed description of their role, and who is considered a CSA, can be found on the UNF Clery Act website.
- Timely Warnings and Immediate Notifications: A timely warning or immediate notification is issued by the UPD for the purpose of informing the campus community of a potential ongoing or serious threat to students and employees.
- Collection of Statistics: All crime and fire statistics are required to be published and distributed to all current students and employees each year by October 1. The Department of Education collects this information and it is available for the public to review online any time.
The Division of Student Affairs strives to provide
students with a supportive, educational and social environment outside of the
classroom. Information on learning resources and campus organizations can be
found online at the Division of Student Affairs website.
Life at UNF
Ospreys, whether they choose to stay on-campus or live
off-campus, should be prepared for the daily life challenges of a college
student. UNF Housing and Residence Office can help support student on-campus transition as they become not only
a student, but a resident of UNF. First-year students living in campus housing
are required to have a meal membership. Review the listing of meal options at
our Food Services website. Students will be instructed to purchase a meal membership via their myWings
The Lend-A-Wing Pantry is an anonymous food pantry that
allows UNF students to get the food and hygiene products they need for free.
Students are permitted to take up to five pounds of items per day. The
Lend-A-Wing Pantry is supported by donations from UNF staff and students and is
run by student volunteers. The facility also helps students through educational
workshops that incorporate helpful tips how to stay on budget while maintaining
a healthy diet. Did you know that the UNF Parents Association paid for the refrigeration
units in the pantry? Your generous support has helped increase the amount of support that can be offered to students in need.
A great way
to support students is to send letters with news from home and send packages
full of their favorite snacks. To understand the campus process for both mail
delivery and package delivery and to view the instructions for proper labeling,
please review Housing Mail Service.
Students will quickly feel a part of the University if
they get involved in at least one organization. They can meet other students
through intramural programs which are available through Campus Recreation as
either a fun activity or a competitive activity. The best way to build Osprey
Pride is to support UNF Athletics at one of the 17 Division 1 athletic team events.
your student to get involved by taking full advantage of campus life. As a
department of Student Affairs, UNF Campus Life puts on tons of activities that
Ospreys can come out and enjoy. From First Week and other Week of Welcome
activities available the first week of each semester to the annual Oktoberfest,
there is always an activity to experience around campus.
When not studying in the Thomas G. Carpenter Library, or
“Date Night with Tommy G," students have a variety of campus locations to meet
other students. There are study rooms in
the Student Union and in
the Department of Diversity Initiatives. The UNF Game Room is a free
facility for everyone with equipment available for checkout with a valid UNF
ID! Students can stop by between classes
and enjoy the variety of games such as pool, ping pong, and video games; or sit
down and relax, watch some TV or use the Wi-Fi internet connection.
over 200 Registered Student Organizations (RSOs), as referred to as clubs. These organizations are housed under the Club Alliance, which provides support for the functions and activities of clubs on campus. Student organizations play a key role in the university’s campus community.
With hundreds of organizations including clubs and campus departments, there is
a place for every Osprey’s interest! Clubs and organizations can provide positive
social, cultural and educational experiences for all students. Students also have
the opportunity to become leaders on campus, whether through their club or through Student Government.
Jacksonville – Our Community
UNF by providing many services and conveniences to students and their families.
Students and their families who have joined the Osprey family and are not
familiar with where to shop may review our Guide to Jacksonville, a list of local
businesses and resources. This list is not an endorsement of the business, but
only meant to be a guide for the families. Fun things to do around Jacksonville can be found on the Visit Jacksonville website, and include professional sporting events, an award-winning zoo, and the beautiful 22 miles of beaches. Some local business offer discounts on hotels or free delivery to campus for members of the Parents Association. These generous partners and sponsors help to make Jacksonville a home for our students and their families.
It is the student’s responsibility to become familiar with and to adhere to all academic and University policies, procedures, and deadlines that are included in the Student Handbook and other sources including, but not limited to, the University catalog. For more information and to access the Student Handbook, please click here: Student Handbook.