The remote server used to access network drives and Office applications from home or while traveling has been upgraded. The new interface features Windows 8 and Office 2013. Click here for connection instructions.
Students, faculty and staff see a new interface when submitting an Information Technology Services request within myWings or at http://help.unf.edu. The new tool, TeamDynamix, gives users status-tracking ability for easier monitoring of progress and resolution of requests. Visit the website to learn how to submit an online ITS request using the new interface. In addition to online submissions, the ITS Help Desk may be contacted by phone, e-mail or in-person visit to request assistance.
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