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The resources required to sustain an accessible
quality distance education program exist to support students, faculty, and
the program or institution toward achieving the goal of effective and
appropriate learning.
Responsive and flexible human resources, knowledge,
skills, policies, procedures and technical infrastructure enable quality
practices and contribute to quality results. Procurement, development and
adaptation of resources are ongoing processes. |
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Success factors for the Resources phase:
- Institutional policy that values distance education
- Strategic plan for delivering distance education to
students
- Stakeholder analysis to determine needs of graduates
- Financial commitment that gives the direction regarding
program implementation
- Team support for distance educators and students
- Appropriate technology infrastructure
- Program standards to guide course design and delivery
- Program review to ensure that all components of the
program meet standards and to ensure that the standards contribute to program
goals
- Effective communication of policies and expectations to
students
- Student services: information, advising, orientation,
and security
- Information privacy
- Qualified, experienced staff and faculty
- Community involvement in the program’s goals, policies,
and outcomes
- Information provided to faculty about teaching in the
distance learning environment
- Instructor release time for course development
- Instructor training in distance education pedagogy and
technology
- Course design and delivery assistance
- Well-designed and appropriate learning materials
- Student orientation and training
- Student access to learning resources and instructors
- Technical support for instructors and students
- Technology plan to
communicate goals to all users
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