Information Literacy as defined by the Association of College and Research Libraries, American Library Association:
" The set of skills needed to find, retrieve, analyze, and use information" The many definitions used to define Information literacy hinges upon the lerning arena in which the term resides. In order to accomplish the goals as set forth by the University of North Florida, higher education, accreditating bodies and the American Library Association, the reference staff play a major role in the delivery of information by providing assistance to students, faculty, staff and the general public in various forms.
http://www.ala.org/ala/acrl/acrlstandards/standardsguidelines.htm