Paper on Collaborative Sensemaking accepted at the CSCW 2010 CIS Workshop

Paper Title: Requirements to support Collaborative Sensemaking

Abstract:
Collaborative sensemaking occurs when a group of people with diverse backgrounds engage in the process of making sense of information rich, complex and dynamic situations. Our understanding of collaborative sensemaking and critical functionalities to support such sensemaking is limited. In this paper, based on review of relevant literature, we outline a set of broad requirements critical for supporting collaborative sensemaking. Requirements identified are: support for creating explicit representations, support co-existence of different representations, support for developing shared representation, support for creating representations using templates, providing workspace for developing shared representations, support for building consensus and reaching agreement, support for facilitating and moderating interactions, support for exchanging documents, and support for retrieving and visualizing information. We argue that a collaborative systems designed to satisfy above requirements would provide better support for collaborative sensemaking activities.

Conference Link: http://workshops.fxpal.com/cscw2010cis/

When Requirements Go Bad: Requirements Errors

Yesterday I attended a talk on “When Requirements Go Bad: Requirements Errors - Sources and Avoidance Strategies” by Kurt Bittner. Kurt Bittner has co-authored two books: Managing Iterative Software Development Projects and Use Case Modeling.

Kurt Bittner Bio on InformIT
http://www.informit.com/authors/bio.aspx?a=4B75C773-9B16-4283-88F9-888B641A7058&rl=1

He categorized requirements errors into three categories
1. Misconception errors – user needs misconstrued
2. Specification errors – user needs understood but written ambiguously
3. Implementation errors – communication breakdowns and lack of enough reviews and testing

While above were the core of the talk, he also provided some typical errors and strategies to avoid them. The entire talk was excellent and worth the money, given that I am teaching a requirements management course this spring.

Date of the talk: January 8, 2008
Venue: University center, University of North Florida
Organized by: North Florida Rational Users Group
http://www.nf-rug.com/index.php