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Meet the SASS Staff

  • Cristina Headshot
    Cristina Helbling, JD, Director

    As Director for Student Academic Success Services, Cristina is responsible for the design, implementation, and execution of support programming. Cristina grew up in Clearwater, Florida, and earned her Bachelor of Science degree in Journalism from the University of Florida. She later earned her Juris Doctor degree from Barry University School of Law. Cristina enjoys traveling, reading, spending time with friends and family, and being outdoors.


    Phone: 904-620-5092


  • Dylan Headshot
    Dylan Charles, Coordinator

    Dylan has been a member of the UNF community since 2011 and in his current role he supervises the Supplemental Instruction (SI) program. After spending most of his childhood in Charlotte, NC, Dylan came to UNF and earned his Bachelor of Science degree in Psychology. He is currently pursuing his master’s degree in Public Administration. When he is not meeting with students or designing new trainings, Dylan enjoys traveling and spending time with his pets.


    Phone: 904-620-1008


  • Ty Headshot
    Ty Hak, MS, Coordinator

    A Jacksonville native, Ty earned his Bachelor of Science degree in Mathematics from UNF before going on to pursue his Master of Science degree in Applied and Computational Mathematics from FSU. He is responsible for supervising the interdisciplinary tutoring program and has been a part of the team since 2014. When Ty isn’t working or attending classes for his second Master’s degree in software development, he enjoys woodworking and playing with his dog.


    Phone: 904-620-2776


  • Matt_Headshot
    Matthew Harris, Coordinator

    Matt moved to Jacksonville from Omaha, NE in 2012 and started his undergraduate career at UNF the following year. He graduated with his Bachelor of Arts degree in History and was an active member of the Hicks Honors College and Student Government at UNF. In his current role, Matt assists in the design of support programming and supervises the Peer-Assisted Student Success (PASS) programs. Matt enjoys reading, traveling, and visiting the Jacksonville Zoo.


    Phone: 904-620-2996