Instructional Satisfaction Questionnaire (ISQs)

Faculty reminder

Please use the online ISQ log to check that your ISQ packets have been delivered to the ITS Help Desk (15/2102) about 3-4 days after the administration of the survey. Do NOT check the log immediately, as ITS will require a few days to process the packets due to the high volume of submissions.

Please refer specific questions about the ISQ process to Academic Affairs at (904) 620-2710.

Please refer specific questions about ISQ results to the Office of Institutional Research at (904) 620-2015.


    Faculty Information

  • When should ISQ's be administered?
    ISQ's should be distributed for student participation during the last three (3) weeks of class, and NOT during final exam week. The date of final exam week can be found on the Academic Calendar.
  • What courses are excluded?
    Courses involving individual direction, like DIS, internship and practicum. Study abroad courses can be evaluated via alternate means if the ISQ is not appropriate.
  • What questions are included in the ISQ?
    A sample ISQ form can be found here.
  • Why administer ISQ's?

    Article 18 of the Collective Bargaining Agreement dictates that faculty should be evaluated annually, based on annual reports, student evaluations and other reports from those who have supervised or collaborated with the faculty member during the course of the academic year.

     

    Article 18.3 specifically states:

     

    18.3 University Required Student Evaluations.

    (a) Each faculty member shall distribute the approved student survey instrument(s) in every Summer term, except as noted in Section 17.2(c)(3), and every Fall and Spring semester for every class. However, courses involving individual instruction such as independent studies (DIS), internships, and practica shall be excluded from this form of evaluation. Study abroad courses for which these assessments are not appropriate shall be excluded from this form of evaluation, and an alternative assessment mechanism shall be utilized.

    (b) In courses with more than one instructor, all instructors shall be evaluated individually.

    (c) The student survey instrument(s) shall be administered during the final three (3) weeks of scheduled instruction during a class session in which no examination is scheduled.

    (d) Students shall be given sufficient class time (no less than fifteen minutes) for explanation and completing of the instrument, and the instructor shall not be present while the instrument is being administered.

    (e) The Student Instructional Questionnaires and the tabulated results shall be returned to the Chair. The Chair shall make available to the faculty member a copy of the tabulated results and provide the faculty member a copy of the written comments no earlier than the date on which grades must be submitted but no later than the end of the second week of the term following the term of their administration.

  • The ISQ Procedure

  • Preparation

    Information Technology Services (ITS) will provide the materials (instructions, labels, forms, and envelopes) to the appropriate college for each section taught in the semester. The college dean will coordinate distribution of the materials to the departments in a timely manner. The individual departments will prepare the packets for distribution to instructors for classroom administration. College/department instructions can be found here.

     

    Faculty should be careful to check their materials upon receipt of their ISQ packets from their departmental offices. Confirm that the labels on the packets are correct, make sure there are student proctor instruction sheets in each packet, and that the there are enough ISQ forms for each course.

  • Administration

     

    • ISQ's should be distributed for student participation during the last three (3) weeks of class, and NOT during final exam week. The date of final exam week can be found on the Academic Calendar.
    • Students should be given at least 15 minutes to complete the ISQ's.
    • Identify a student in the class to proctor the ISQ's and return them immediately to the ITS Help Desk (Building 15, Room 2102). The instructor will not be present during the administration of the ISQ's.
    • The student proctor will follow the directions on the instruction sheet included in the packet.
    • Please see CIRT's webpage to get directions on the administration of the ISQ's for Distance Learning and Hybrid Courses. 
  • Processing

     

    • Faculty should check the online ISQ log a few days after the packet has been administered to confirm that it was returned to the Help Desk. Do NOT check the log immediately, as ITS will require a few days to process the packets due to the high volume of submissions.
    • Faculty will receive an email from Academic Affairs notifying them that the ISQ results are ready to be accessed through the online FAIR system. The Fall and Spring results will be ready around mid-January and mid-May, respectively.
    • ISQ packets will be returned to the dean's office one (1) week after the results are posted online, provided there are no outstanding packets requiring additional attention. 
  • Results

  • Accessing Individual Course ISQs (and DL ISQs) Via FAIR
    • Log on to myWings
    • In the HOME tab, go to Quick Links and click on the FAIR link
    • After entering the FAIR system, in the FAIR Active Directory Login box, you will select either Log-in Type: Faculty Member or Administrative Faculty/Administrative Staff button
    • On the menu bar, click on the 6th option: FARM (Reports)
    • On the secondary menu bar, click on the 4th option: Miscellaneous Reports
    • Below the blue bar “Select Report Type” option, click on the hyperlink: Instructional Satisfaction Questionnaire.
    • This will open a separate window: INSTRUCTIONAL SATISFACTION QUESTIONNAIRE. Maximize that window for better viewing.
    • There are two Reporting Levels: Summary and Detailed – All Items.
    • Detailed – All Items –Report of individual course sections by faculty member.

     

    ***Faculty will be interested in this level to access their course results. Chairs/Deans will use this level to view the individual faculty results for each Department with the ability to print off all departmental faculty in one print job.  

  • Accessing the report (Faculty)
    • Select Term = current term (should be the default)
    • College & Department – The College and Department will default to your own.
    • Course Level – select ALL if you are interested in accessing all of your ISQ results, regardless of whether the section is undergraduate or graduate.
    • Click Submit
    • Print off results (you may need to adjust your page setup to landscape orientation in order to get a report to fit on one page)
    • To access your distance learning course results, change the setting on Report Option from ISQs to DL ISQs. 
  • Public ISQs

    Interactive access to public ISQ data by College, Department, Course, Instructor, and other selection criteria using the web-based Instructional Satisfaction Questionnaire query form.

  • Campus Summary Reports