Staff

Library Instruction and Reference Desk Schedules

• Library Instruction Schedule   
• Reference Desk Schedule   

Computer Problems

• ITS Request 
• ITS Help Desk - phone x4357

Computer Use Policy - Inappropriate Computer Use

• Reference Policy - Internal library policy
• University Policy 

Emergency Access to Research Databases from Off Campus

• If the library's authentication protocols are disrupted, there is an alternate way to get to the research databases from off campus using UNF's VPN (Virtual Private Network)
• Here are directions from UNF's Information Technology Webpages 
• ITS Help Desk - 620-4357

DOI Prefixes

     DOI -- https://login.dax.lib.unf.edu/login?url=http://dx.doi.org/ 

FAMIS

• Self-Service Request for Physical Facilities 

Food on Campus

• Venues and Hours 

Printing/Copying Problems

• Send email to libp4p@lists.unf.edu 
• Phone x1195
• Printing information page 

Seminar Rooms 

• Internal Reference Policy 
• Faculty Technology Information 
• Technology in Campus Classrooms -- requires login

Status of Services

• FCLA Status of Services 
• UNF Status of Services 

Troubleshooting Login and Computer Problems

Questions to ask

• Are you currently enrolled?
• How long since you changed your password?
• Does your password have any of these characters in it?   + # % & 
• Where are you logging in to the library? -- the main page? when you select a database?
• Are you using Internet Explorer or Firefox?
• Do you have popups blocked?
• Is your security setting set very high?

MAC problems with pdfs in EBSCOhost. -- use this. Schubert/It