Summer 2014


Banner Unavailable Morning of May 18

Classroom Technology Hotline

Classroom Information
Accessing UNF's Technology Resources Remotely

Improvements to Student Email  
Cyber Security Tip: Use a Password in Only One Place 


Banner Unavailable Morning of May 18

All Banner applications will be unavailable Sunday, May 18, from 5 a.m. to 9 a.m. to perform a software upgrade to the student modules. No significant changes to the interface are expected. Students, faculty, and staff will still be able to access Blackboard and email in myWings during the upgrade. 

Classroom Technology Hotline

In the event you have an urgent issue or need assistance with the technology in a classroom, you can call the Classroom Technology Hotline telephone number. It is (904) 620-2909.

Classroom Information

Are you teaching in a classroom that you have not used before? If so, check out Information Technology Services' classroom information web page. At a quick glance, you can view the type of equipment available and when you click the link on the far right side of each classroom listing, you will see an "Instructor Info Sheet" that will give you more detail about the classroom. Click here to access the Classroom Information site (you will be prompted to enter your UNF ID and password).

Accessing UNF's Technology Services Remotely

Faculty have several options for connecting to UNF's computing services remotely. They can connect to the remote (RDS) server, set up a Virtual Private Network (VPN) connection and connect to the Virtual Lab. To learn how to access UNF resources remotely, click here.

Improvements to Student Email

There have been a couple of recent changes to Ospreys Email, used by students for email communication and file storage. Because of the University's enterprise agreement with Microsoft, students are able to download and install Microsoft Office ProPlus desktop applications (e.g. Word, Excel, PowerPoint) on up to five computers at no cost. Students can learn more about this at The second change is the name of the file storage available in student email accounts has changed to OneDrive. Students can save any type of file in OneDrive, accessed from within their Ospreys Email account. Information Technology Services expects to make SharePoint and Lync available in Ospreys Email in the future.

IT Security Tip: Use a Password in Only One Place 

Reusing passwords or using the same password all over the place is like carrying one key that unlocks your house, your car, your office, your briefcase, and your safety deposit box. If you reuse passwords for more than one computer, account, website, or other secure system, keep in mind that all of those computers, accounts, websites and secure systems will be only as secure as the least secure system on which you have used that password. Don't enter your password on untrusted systems. One lost key could let a thief unlock all the doors. Remember: Change your passwords on a schedule to keep them fresh. (from SANS Security Awareness Tip of the Day)

Questions or comments regarding this Technology Update may be directed to