E-mail
Also known as: Electronic Mail , Outlook (Microsoft)

E-mail delivers electronic messages to and from UNF faculty, staff, and students.  Upon request and approval, generic e-mail accounts can be created to serve department needs.
Features:

The standard features of this service are: 

  • Sends and receives e-mail messages, both internally within the organization and externally through the Internet 
  • Provides a calendar feature with scheduling capability 
  • Provides an easily accessible Global address list of employee e-mail addresses  
  • Allows for up to 500 Mb of mailbox storage space by default for faculty and staff 
  • Allows for up to 125 Mb of mailbox storage space by default for students 
  • Sends and receives file attachments (such as Word documents, Excel spreadsheets, etc) 
  • Provides the ability to create “distribution groups” holding a number of e-mail addresses for easy distribution 
  • Provides access to mailbox via a browser (Outlook Web Access) 
  • Allows for shared messages, contacts, and calendar items through Public Folders 
  • Provides virus and spam protection 
  • Students  
  • Employees
    • Faculty 
    • Staff 
    • OPS   
     
Employees

Students 

E-mail accounts are created either when a student is admitted to the University or when an employee is hired and entered into Banner by Human Resources. Departments should submit an  ITSR for addtitional departmental accounts.

 Targets for this service are: 

  • Provide availability of 98% not including scheduled change outages and during the period from 5 am to 9 am on Sunday.  
  • Measure availability based on Exchange Server uptime 
    • Restore service within 2 hours for a Severity 1 outage 
    • Restore service within 24 hours forSeverity 2 outage 
    • Restore service within 48 hours for a Severity 3 outage 
Service Login:
How to Get Support:
Supporting Information: