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ITS Help


This is the landing page for the University's service management system used by Information Technology Services, Enrollment Services, Public Relations and the Center for Instruction & Research Technology. 



To request services or report a problem, click "Need Help" below.


Blue button that asks if you need help         

Helpful Support Links

Learn how to use the ITS Request system

Student Technology Toolkit (Everything a student needs to know about UNF's technical resources)

Learn about resetting your password or finding out your UNF ID (N Number) 

Learn about setting good passwords and UNF's guidelines about passwords 

Learn about security access on your computer (Requesting Local Administrator Rights)

Learn how to connect to UNF Remotely 
      Remote Desktop Connection
      Virtual Private Network (VPN) 

Learn how to use your iPhone or iPad with UNF's email systems



 The technician log in button for the web application is below.

 technician wrench icon

The technician log in button for the mobile application is below.



Mobile phone icon for Help Page