I want to express my sincere appreciation to all of you for allowing me the opportunity to work with you. I am so excited and anxious to take wings and learn my way around “the nest”. What an awesome place to work!
Before turning my attention to the agenda for the next 21 to 35 days, I want to publicly acknowledge Lance Taylor’s support, wisdom and insight as we have worked together over the past few weeks to transition the leadership role. He has been a great leader for ITS and a mentor for the “new guy”. I hope the friendship Lance and I have developed continues to grow as he moves into his well-earned retirement. I also would like to publicly thank Shari Shuman, Scott Bennett, Vince Smyth, John Hale, Maria Cartolano, Debbie Legros, Tracy Geake, the ITS Directors and of course all of you for making me feel so welcome and as if I have been a long term member of the UNF team. My initial goal is to work towards fulfilling the promise I made to meet with each ITS staff member and UNF leader individually. The purpose of these meetings is to get to know you, but more importantly, to begin to understand what really matters to you and gain some insight on how you perceive ITS and your role in creating the high performance environment required to continue the university’s steady rise to national prominence (the basketball team has really set the bar for us all! SWOOP!!!). So, you might term the next 3 to 5 weeks a “full court press”. As we proceed through the “listen and learn” sessions, it is critical that I hear your honest thoughts, dreams and concerns about where we are and where we will go from here. Once I have made progress getting to know the “people”, I will turn my attention to understanding the “processes” that are foundational to ITS and a high performing information services team. I will share more with you regarding the deep dive “process review” in the late April to Early May timeframe. As we proceed together through my on-boarding process, let us all embrace the opportunity and work together to provide timely extraordinary service and support to the campus as we get to know each other better and clarify the expectations of the campus community.Your present circumstances don't determine where you can go; they merely determine where you start.-Nido Qubein
Associate Vice President for Administration & Finance and Chief Information Officer
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