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Update WI-Fi Devices

KRACK A critical vulnerability affecting Wi-Fi authentication, nicknamed KRACK, has been publicly disclosed by a cybersecurity researcher. This vulnerability impacts all home and business wireless access across the internet. It is significant as it affects almost every device using WPA2, the most commonly used method of Wi-Fi encryption. This includes smartphones, laptops, tablets and home devices such as wireless routers. It isn't like other attacks, which spread over the internet or via infected emails. One limitation is this attack requires physical proximity to your wireless device. Microsoft has already released a fix for users of their software and other vendors are following suit. Monitor for and apply software updates to your Wi-Fi connected devices as they become available. When using a public Wi-Fi spot, stick to websites that start with "https" the "s" being key.

Global Malware Outbreak: Use Caution Opening Links/Attachments

Ransomeware There has been a global outbreak of Ransomware, a type of malicious software that takes over a computer preventing access to any files until a sum of money is paid. Ransomware often infects a computer when the user opens an attachment or clicks on a link that leads to a fake website. The best defenses are to keep software up to date and practice these good cyber security behaviors: 
  • Be cautious when opening links or attachments in emails
  • Delete unexpected emails along with email from unknown senders
  • Restart University computers regularly to apply software patches
  • Ensure that personally owned computers are running the latest security patches and antivirus definitions

Remote Desktop Connection

Remote Desktop UNF faculty and staff who use Remote Desktop Connection to directly access work computers from outside the University network need to first connect to the Virtual Private Network using AnyConnect. Those who connect to RDS.unf.edu are unaffected. Any network traffic initiated from off campus to an on-campus workstation not using VPN no longer works by default. The new firewalls are high-performance security appliances that add many new features and capabilities to increase security to the campus community and provide greater flexibility to meet business/educational needs. Check to see if the recent firewall upgrades affected your Remote Desktop Connection.   

Transition of LMS Completed 

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UNF completed the transition of the University's Learning Management System from Blackboard to Canvas. Faculty and staff should visit the CIRT Canvas support page to learn more about Canvas. Students can find information on the Canvas implementation here. Blackboard was decommissioned on May 31, 2017. 


Student Technology Toolkit


Students have one place to find everything they need to know about using UNF's technology resources; it is the online Student Technology Toolkit.   

ITS Requests are Easy!

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Students, faculty and staff can submit an Information Technology Services request within myWings or at http://help.unf.edu. The TeamDynamix tool, gives users status-tracking ability for easier monitoring of progress and resolution of requests. Visit the website to learn how to submit an online ITS request using the interface. In addition to online submissions, the ITS Help Desk may be contacted by phone, e-mail or in-person visit to request assistance.