Housing and Residence Life Staff
The Housing and Residence Life staff work together to provide an outstanding on-campus experience for you!
In collaboration with one another under the guidance of the Senior Director, the Associate Directors of Housing and Residence Life direct the day to day activities of Housing and Residence Life Office in two distinct areas: Operations and Residence Life. This includes oversight of the contract process, assignments and the overall condition of our residence halls, as well as engaging students in the residence halls, creating an inclusive residential environment, and providing a safe home away from home.
The Residence Life staff is comprised mostly of Student Staff (CAs, LCAs and RAs) and Residence Life Coordinators (RLCs), who live with the residents in the halls. They are responsible for creating programs for their floor/community, counseling residents through roommate conflicts and policy enforcement.
Emergency and Crisis Needs
We have staff on call 24-hours a day, which include both Student Staff and two levels professional staff. Contact the Welcome Desk, if you need help. The attendant will route you to the appropriate staff member.
Welcome Desk Phone Numbers:
Osprey Clubhouse: (904) 620-4999
Osprey Fountains: (904) 620-5000
The Flats at UNF: (904) 620-3528
Residence Life Coordinators
The Residence Life Coordinators (RLCs) are professional full-time staff who work traditional business hours. They are typically entry-level staff who have a master's degree in student affairs, higher education, college student development or counseling. Each RLC manages a community of 450-500 students, directly supervises 8-11 student staff for their respective areas, is the professional staff first-responder for emergencies and crisis situations, adviser to their respective area council, Conduct Hearing Officer and they chair a Housing and Residence Life educational committee.
When to contact:
- Develop and coordinate programs for community residential students
- Manage student concerns and following up with a student who live in the community
- Working with an RA that's been difficult to follow up with for a program
- Roommate conflict facilitator
- Conduct concerns of residents
- Student wellness checks
RAs are generally full-time undergraduate student staff members. Each RA oversees about 50 students on a floor, wing, house or village apartment building and are supervised by an RLC. Some of the responsibilities of the RA include: working with students, provide programs for their students, actively develop the residential community and enforce policies. RAs have in-community duty responsibilities, office hours in the area, and work on Housing and Residence Life committees.
Learning Community Assistants
LCAs are generally full-time undergraduate student staff members who reside in many of our Living-Learning Communities. Their primary responsibility is the community development of the Living-Learning Community and putting on programs and events around the communities focus.
CAs are part-time student staff. They live and work with the residents of The Flats at UNF. Community Assistants work to support the academic success and personal growth of the students living in the student housing community. The CA is expected to promote a supportive and friendly environment for The Flats at UNFresidents. CAs are critical to the success of building he[althy communities where residents feel safe, included, valued and involved.