Visitor Information
Tickets:
Single show tickets can be purchased online 24 hours a day at www.unf.edu/fineartscenter or call the Ticket Box Office at (904) 620-2878. You may also fax your order to (904) 620-2629 using a Visa or MasterCard for payment. A $4 processing fee is added to each order. Every patron, regardless of age, must have a ticket of admission to Center events. Event dates and times subject to change. No Refunds or exchanges. In the event of cancellation, any service charge is non-refundable.
Great American Jazz Series Tickets:
Ticketing for all Jazz shows on the evening of the event will be conducted at the Ticket Box Office in the Fine Arts Center (Building 45, Room 1400). They will not be sold in the Robinson Theatre Lobby. Also, all major credit cards for these events will be accepted (with a $4 processing fee added to all orders). Updated 10/21/09
UNF Ticket Box Office:
The UNF Ticket Box Office will be moving daytime operations to Auxiliary Services in Building 8, Room 1107 beginning November 23. The Fine Arts Center Ticket Box Office will still be used as an outlet for ticketing on the night of the ticketed events held in the Fine Arts Center or the Robinson Theatre. Hours are Monday through Friday, 8:30 am–5:00 pm and two hours prior to performances.
Payment Options:
Cash, Checks, Visa and MasterCard payments are accepted.
Friend Seating:
If you wish to sit with friends, simply include each individual ticket order in the same envelope or fax at the same time to be processed together. We always do our best to arrange adjoining seats.
Seating Policy:
Doors to the theatre open approximately one-half hour before curtain time. Latecomers will be seated at the discretion of Theatre management during appropriate pauses in the program and based on the performers contract requirements. Our policy is to begin performances at the advertised curtain time, however, it may be necessary to begin a performance at a later time due to unforeseen circumstances.
Children:
We request that parents not bring infants or very young children, unless the show is specifically programmed for them. All children, regardless of age, must have a ticket and be accompanied by an adult.
Parking:
Parking is available in the garage adjacent to the Center—on levels two, three and four—and in designated lots. Event parking requires a $3 parking permit, Monday through Thursday until 9 pm, and Friday until 7:00 pm. Permits can be purchased at both campus entrances.
Theatre Wheelchair Locations:
Wheelchair and companion seating is available on both the orchestra and mezzanine levels. PLEASE REQUEST AT THE TIME OF PURCHASE or contact the Ticket Box Office five days prior to the event.
Elevator:
An elevator is located in the main lobby across from the Ticket Box Office to provide access to the second floor of the building.
Restrooms:
Restrooms in the upper and lower lobbies provide facilities for those with disabilities.
Audio Aids:
Sound enhancement systems for the hearing impaired are available and may be obtained at the Patron Services table. These are available on a first-come, first-served basis.
Smoking:
All University of North Florida Fine Arts Center venues are non-smoking facilities. Smoking is permitted in various public access areas outside the building.
Electronic Equipment:
In consideration of other patrons and the performers, we strictly prohibit the use of cameras, recorders, beepers, cellular phones and chiming watches during performances. Patrons may be asked to leave the performance and these items may be confiscated until the program concludes.
Personal Property:
We regret that the management cannot be responsible for patrons’ personal apparel or property. Lost and found inquiries may be directed to the Main Office, (904) 620-1895 or to campus police at (904) 620-2801.