- Reviews procedures and processes in Enrollment Services to ensure compliance with federal, state, NCAA or institutional policies.
- Assesses technical and training needs of Enrollment Services.
- Creates, enhances and utilizes training modules vital to refining and streamlining Enrollment Services business processes.
- Responsible for ensuring that athletic financial aid is certified and processed according to NCAA rules and regulations.
- Serve as the lead department for the testing and implementation of upgrades to the computer system.
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