Students with Disabilities
with disabilities who seek reasonable accommodations in the classroom or other
aspects of performing their coursework must first register with the UNF
Disability Resource Center (DRC) located in Building 57, Room 1500.
DRC staff members work with students to obtain required documentation of
disability and to identify appropriate accommodations as required by applicable
disability laws including the Americans with Disabilities Act (ADA). After
receiving all necessary documentation, the DRC staff determines whether a
student qualifies for services with the DRC and if so, the accommodations the
student requires will be provided. DRC staff then prepares a letter for
the student to provide faculty advising them of approved accommodations. For
further information, contact the DRC by phone (904) 620-2769, email (email@example.com), or visit the DRC website
and veteran students who return from combat exposure may be utilizing the post
9/11 GI bill to continue postsecondary education goals and may need
both physical and academic accommodations. Contact Ray Wikstrom, Director
of Military and Veterans’ Resource Center by phone (904) 620-2655, email (firstname.lastname@example.org).
Frequently Asked Questions by Faculty
What is the Disability Resource
The Disability Resource Center
coordinates and ensures services and accommodations for registered students
with disabilities as mandated by the Americans
with Disabilities Act and Section 504
of the Rehabilitation Act of 1973. DRC also acts as a gateway for
disability-related information and guidance. These services provide equal
educational opportunities to students by minimizing the impact of functional
limitations upon their academic and non-academic lives.
Who is responsible for determining
The DRC is the only office on campus
that determines appropriate accommodations. Decisions regarding accommodations
are based on documentation provided by the student with a disability, as well
as the student’s functional limitations.
Are all students with disabilities
registered with the DRC?
No. It is possible that a student
with a disability has chosen not to register with the DRC, or he/she may not
have met the eligibility criteria for services. In either instance, faculty
members do not need to provide accommodations for those students.
How do I know if a student is
registered with the DRC?
Students registered with the DRC
will present you with a current letter of warranted accommodations. The student
may elect which accommodation he/she would like to use in a given class after
discussing the framework of the class with the professor.
If a student requests a note taker,
what is my responsibility?
The student should give you a note
taker recruitment statement form that he gotten from the DRC. The student will
fill out the class and receipt of notes information. You may make an
announcement that a student in class needs the services of a volunteer note
taker. Due to confidentiality, please do not mention the student’s name, the
student’s disability, or identify the student in any way during your
announcement. The interested note taker may meet with the student who is
making the request immediately after class or the student may want to be
anonymous to the note taker. That info will be on the form. The note taker
should report to the DRC office in Building 57, Room 1500 within 2 business
days to process paperwork.
What is my responsibility if a
student’s accommodation is extra time on tests?
If a student has extended time as an
accommodation, you must provide the designated extra time delineated on their
accommodation letter. The Disability Resource Center can provide a testing
environment for all registered students requiring extended time.
When is a student required to notify
me of a need for accommodations?
The DRC encourages but does not
require registered students to meet with you at the beginning of each semester
to discuss his/her Letter of Accommodations. However, a student can register
with the DRC or present their Letter of Accommodations to you at any time
during the semester. Accommodations are not retroactive; they will begin as
soon as the professor receives notification of accommodations.
Am I allowed to request disability documentation
from the student for any reason?
No. Documentation stating and
describing a student’s disability is confidential information. Documentation
for students registered with the DRC is kept at the DRC. However, please call
the DRC if you have concerns about a student in your class.
I have a student in class who
provided me a letter of accommodations but has never used them. What is my
responsibility in this situation?
You are only responsible to provide
accommodations when a DRC registered chooses to use their warranted
I have a student in class who
provided me with a letter of accommodations but has never used them. The
student then comes to me at the end of the semester right before finals, and
tells me he/she is failing and asks for the requested accommodations now. What
do I do?
The student has ultimate
responsibility to make use of the accommodations that have been identified as
reasonable. You are not expected to retroactively make adjustments on academic
work prior to student use of their accommodations. If they request to use their
accommodations, you must provide them the opportunity to do so. You are to
provide accommodations from that point on.
Do I have any recourse if I disagree
with the requested accommodations?
Yes. You should contact the DRC to
discuss your concerns with one of the DRC Directors.
If a student informs me that he has
a disability and would like an accommodation such as extra time for an exam but
does not have a letter from the DRC stating his/her accommodations, am I
required to provide accommodations?
No. You are not required to provide
any requested accommodations unless you have been presented with a current
Letter of Accommodations. A student must be registered with the DRC before
accommodations will be provided.
Am I required to lower the standards
of a required assignment because the student has a disability?
No. The standards should be the same
for all students. However, students with disabilities may exhibit their knowledge,
production or course expectations differently than their peers. Accommodations
are designed to address those differences, but the quality of the end result
should be the same. Modifications of policies and practices are not required
when they would fundamentally alter the nature of the course, service or
I have a student who is having
difficulty in my class. I think this student may have a disability. What should
I do to help the student?
Talk privately with the student to
discuss your observations. Do not assume that the student’s difficulties are a
result of a disability. After a thorough discussion with the student, you may
want to refer the student to one of more campus resources. Offer options to the
student such as the Academic Center for Excellence (ACE), the Personal
Counseling Center, as well as the DRC. If the student discloses that he or she
does have a disability or believes he/she has a disability, you might suggest
that the student contact the DRC to explore options for accommodations.
I have a student with a disability
who is getting behind in his schoolwork. The student is missing a number of
classes and has not handed in several assignments. Although he has taken a
midterm and used accommodations, his grade is about a D. At this point he is
not passing the class. Do I have a right to fail a student with a disability?
The student with a disability has
the same right to fail as anyone else. Work produced by the student should be
equivalent to his peers. Provision of accommodations is no guarantee of
Faculty Exam Information and Procedures
Resource Center (DRC) offers the following options to faculty with students who
require extended time or reduced distraction testing environments in the DRC. When a student is enrolled in your class and he/she wishes to
test at the DRC, the following process will take place:
The DRC utilizes
an online portal called Clockwork for exam administration. Faculty can access
the ClockWork portal to view exam appointments made by their registered DRC
students and to upload exam materials and instructions for testing. Faculty may
also access the accommodations letters of each of their students registered at
the DRC through this portal. You will receive an email reminder three
(3) business days before the exam and another reminder the morning of the
exam if the exam has not been submitted.
Please go to MyWings
(Faculty Tab>Faculty Tools>Clockwork) for access.
Please see the
tutorials below for online exam submissions and viewing accommodation letters
of your students who are registered with the DRC. If you have questions
regarding ClockWork exam applications, please contact the DRC Exam Coordinator
at email@example.com or by phone at (904) 620-2259.
Methods of Exam Delivery:
may submit the exam through the Faculty link for Clockwork. (Faculty
may include the exam in an e-mail as an attachment (Word or PDF scanned
Format) and send it
to the drc exams email account.
may bring the exam to the DRC office. (Building 57 Room
Methods of Exam Retrieval:
may pick up your exam at the DRC.
may request that the exam is scanned and emailed back to you.
may request that the exam be delivered to you through campus mail.
may request that your student return it himself/herself to you.
Please note the following;
It is the students’ responsibility to schedule their exam
appointments at least 5 business days in advance. If the appointment is made,
an email will be sent out to the professor requesting the exam.
When a student signs up late (less than 5 business days) for
an exam, you will not receive an email form the DRC. In this circumstance, it
is the student’s responsibility to contact their professor and let them know
they wish to take the exam at the DRC.
There are multiple ways of sending exams to the DRC:
uploading to Clockwork, via email to the drc exams email account (NOT firstname.lastname@example.org ), or physically dropping
them off at the DRC. Exams need to be uploaded into Clockwork at least 24 hours
If you have any questions, please feel free to contact us.
Resources for Faculty
myWings Link to access Clockwork Faculty
Path: (Faculty Tab>Faculty Tools>Clockwork)
Clockwork Exams Manual for Faculty Link in
Word Format Link Follows;
ClockWork Exams Manual for Faculty
Clockwork Instructor Portal Video Tutorial Embedded
YouTube Link: https://www.youtube.com/watch?v=fD3wXX1uJls
DRC Programs and Services
UNF Disability Resource Center
The Disability Resource Center (DRC) promotes and
facilitates partnership among UNF students with disabilities and the UNF
community. Registration and services are voluntary, confidential and free of
charge to all UNF students with documented disabilities.
The primary mission of the Disability Resource Center (DRC)
is to ensure that all students with disabilities have equal access to
educational opportunities at the University of North Florida. The DRC promotes
self-determination and self-advocacy of students with disabilities throughout
the university community. In addition, the DRC partners with other units on
campus to ensure that students with disabilities are provided the opportunity
to achieve their maximum potential.
Who does the DRC serve?
Currently enrolled undergraduate and graduate students with
disabilities that include but are not limited to:
Learning disabilities (for example:
reading, writing, math, memory or processing disabilities)
ADHD and ADD, Physical disabilities,
Medical disabilities, Traumatic head injury
Blind or low vision, Deaf or hard
of hearing, Speech disabilities, Psychological
or emotional disabilities, Autism/Asperger's
and Other diagnosed disabilities
How do I receive services after my acceptance to UNF?
Apply for services as early as
Provide documentation which meets
Register for services at the DRC
when documentation is approved.
Provide accommodation letters to
How are postsecondary accommodations different from those in
Disclosure of your disability is
Registration with the DRC is the
Communication with the faculty is
initiated by the student.
Student information is disclosed to
anyone only with signed permission from the student (FERPA).
What are examples of accommodations I may receive?
Extended time on tests
Sign language interpreters
Use of computers, calculators, spell
What are additional services at the DRC?
Seminars to enhance academic success
Peer support groups
Support services for faculty
Blackboard site (electronic classroom)
Student Advisory Council
DRC staff availability
Students Helping Students for
DRC Testing Lab Stations and Assistive Technology
The DRC has assistive software available for registered
student use including; JAWS screen reader, Zoom Text screen reading magnifier,
Dragon speech to text, Kurzweil 3000 and Sonocent note capture software as well
as other applications. Please meet with a DRC staff member to discuss available
A DRC registered student may make a request through our
office to have any assistive software or hardware utilized by the DRC installed
in a campus classroom or lab in association with a course they are currently
enrolled in. The DRC will work with Information Technology Services and/or
Physical Facilities to ensure that the device or software is properly installed
for registered student use in the course.
For non-course related assistive software and device need
around campus please contact Information Technology Services and the ADA
ADA Compliance Contact: phone (904) 620-2870;
Information Technology Services Contact:
phone (904) 620-4357; email email@example.com
The DRC also has assistive hardware available for
registered student use. Devices available include; CCTV magnifier’s, portable
video magnifiers, assistive listening devices, Sorenson video relay equipment,
daisy players, digital recorders, smart pens, flatbed scanners, lab computer’s
with twenty four inch displays, alternative input devices, wheel chair
accessible tables and testing stations, rooms with outward opening doors and
automatic door openers as well as other assistive hardware devices.
Please contact DRC staff for further details.
UNF Library Assistive Technology
The UNF Library has assistive technology hardware and software
available in the Adaptive/Assistive Tech Lab in Room 2300B on the second floor,
Room 4106 on the fourth floor, in the first floor commons area as well as on
other work stations in the Library. All areas are accessible by elevator.
Please ask the library staff for assistance in finding and utilizing assistive
technology in the library. The library has JAWS, Zoom Text, Windows speech
recognition, CCTV Magnifier’s, flatbed scanners, wheel chair accessible tables,
automatic door openers, Sorenson video relay equipment and other devices and
software to assist students with disabilities.
Let us give you a BOOST to success!
is a service offered throughout the year, known as ‘BOOST Sessions,’ and is
offered through the DRC on campus. Sessions begin each semester and are
typically held once a week for three or four weeks, and are at least one hour
in length each week.
College Competency: Encouraging Student Success (ACCESS) Academy is a privately
funded program unique to the disability resource center on campus. ACCESS
Academy is designed to enhance strategic learning skills and BOOST your chance
of getting and staying ahead of the game. We want YOU to reach YOUR fullest
potential throughout YOUR college experience! ACCESS Academy is offered to
eligible UNF students who are currently registered with the DRC. In order to be eligible for ACCESS
Academy, students are required to be enrolled in at least one course AND the
course must be related to the session topic in order to be eligible for the
completion stipend. Attendance in all sessions per topic are mandatory and
out-of-session assignments must be completed in a timely manner in order to be
eligible for the stipend.
will receive a stipend at the successful completion of each boost session.
will have the opportunity to be KEYS for future ACCESS Academy participants
assistance is available anytime throughout the semester if you are not able to
enroll in a session. Quick Apps are a one-time only supplemental session that
focuses on one identified topic and is facilitated through existing KEYS’
-YOU, YES YOU,
will earn $100.00 at the completion of each session!
Session areas will include:
Beg. & Adv. Writing
Beg. & Adv. Time Management
Career Strategies I & II
Please contact Dr. Janice Seabrooks-Blackmore with any
questions, comments, or concerns you may have. Phone: (904) 620-5747
Transition to Health, Resources, Independence, Viable careers, and Education
the nation, hundreds of students with autism spectrum disorders (ASD) are
applying and enrolling in institutions of higher education. At the University
of North Florida (UNF), we are proud to serve and support UNF students with ASD
on campus. To ensure UNF students with ASD experience successful collegiate benchmarks,
THRIVE was created and developed by dedicated staff within the disability
resource center (DRC) and the College of Education and Human Services (COEHS).
Unique to UNF and the DRC, THRIVE focuses on three primary areas of need
including (a) social skills, (b) independent and responsible living skills, and
(c) career development skills. These core components comprise the fundamental
premises of THRIVE and consist of a series of steps to achieve competency in
each of the three areas. Using students' strengths and skills, THRIVE staff
will assist and support student-directed goals in each area identified by the
student. THRIVE was first developed in 2012, under the direct guidance of the
former DRC director, along with three UNF students. THRIVE has continued to
grow and remain sustainable with invested partnerships across campus, allowing
THRIVE to be available to eligible and accepted students at no
provide supplemental resources for degree-seeking students with autism spectrum
disorders (ASD) at the University of North Florida.
seeks to provide supplemental strategic supports for degree-seeking students
with ASD at UNF. With additional services in social communication skills, independent
living skills, and career development skills, THRIVE continues to support
students across all facets of UNF from freshmen to graduate students. This is
to ensure that THRIVE students at UNF have the greatest opportunities for
success within the collegiate environment with generalizable skills to life
beyond UNF. THRIVE believes that these basic supplemental services should be
provided to students at no additional cost, therefore, involvement in THRIVE is
free for eligible participants.
student leadership committee plans and facilitates social events both on and
off campus. Engaging in community opportunities such as volunteering, public
speaking events, high school outreach, and other community involvement
encourage THRIVE students to become active and contributing members of the
surrounding Jacksonville area. Each year, the student leadership team
(SLC) hosts, coordinates, and facilitates our Community Learning Opportunity
(CLO) where Jacksonville business and community members have the opportunity to
meet and interact with THRIVE students in an educational and safe environment.
Guests are provided the opportunity to hear firsthand what it is like to hire
an individual with ASD, work alongside, and sometimes even work for an employer
with ASD. In return, invited guests can provide students with firsthand
information that will help prepare students for the work force and for pursuing
competitive employment upon graduating from UNF.
campus, THRIVE has built and maintained successful partnerships with campus
organizations, clubs, and departments including the counseling center, the LGBT
center, Housing & Residence life, Greek life, the DRC, and the center for
in learning more about THRIVE?
feel free to call the DRC at (904) 620-2769 or email at firstname.lastname@example.org
in applying to THRIVE?
note that admission to UNF and registration with the DRC does NOT guarantee
admission to THRIVE. In order to be considered as a potential THRIVE
participant the following is required:
must be admitted and currently enrolled at UNF
must be registered with the disability resource center
can request a THRIVE application form only after 1 & 2 have
have submitted a hard copy signed application form to the
DRC/THRIVE staff office
have successfully completed an interview with THRIVE staff
Accommodations from the DRC
At the University level, students have the right not to be identified as
disabled. For this reason, if a student with a disability would like to request
academic accommodations, he/she takes the responsibility of contacting the DRC.
In order for the DRC to assist the student with academic accommodations, the
student must provide written documentation of the disability from a diagnosing
and licensed professional.
The Disability Resource Center (DRC) at UNF offers a wide variety of legally
mandated services to students with documented disabilities. After reviewing
your documentation, a member of the DRC Team meet with the student to assist in
determining appropriate academic services and accommodations based on the
documentation and recommendations from the licensed professional. Upon
completion of this registration process, the student will follow the procedures
to receive the academic accommodations.
Faculty will be informed of the student’s accommodations.
Accommodations letters will be created and will be available to the DRC student
and faculty. Registered students will utilize the Clockwork portal >
Self-Registration to request their accommodations letters for each new course
in which they are registered during a semester.
TYPES OF ACCOMMODATIONS
Services and accommodations are provided to DRC-registered students who have
completed the registration process. Modifications of policies, practices or
courses are not required if they would fundamentally alter the nature of the
course or academic program. Similarly, any services that would result in an
undue financial or administrative burden may not be provided. Below are
examples of but not limited to the types of accommodations or services that are
provided by the DRC:
Assistive listening devices
Extended test times
Use of calculators
Temporary accommodations for those students who
provide documentation supporting services but for a limited time. (See
Temporary Physical Impairments below )
Once the student receives academic accommodations for which he is eligible,
a letter listing such accommodations is created in the Clockwork System. The
letters are emailed to the student’s professors. Each semester, the student
will be able to forward the accommodation letters to his professors through the
Clockwork portal. Hard copy letters are
also available for student and faculty.
can be provided to students with temporary physical impairments. Students will be required to provide medical
documentation of the temporary impairments (letter from physician or medical
documents showing the nature and extent of the injury); the student will meet
with a DRC staff member to discuss what academic accommodations the student
would need. For students with hand or
arm injuries, the DRC can contact the student’s professors to discuss obtaining
a note taker and to arrange any testing accommodations the student may need.
Preston Pharmacy is a local business that
rents wheelchairs at a reduced cost to UNF students. They can be reached at
The Osprey Transit is a
dedicated shuttle to assist students, faculty, and staff with mobility
needs that extend beyond the assigned standard shuttle stops on
campus. While all the Osprey Connector shuttles are full accessible, the
customer now has the additional option of requesting a pick up and drop off
location on campus.
This exclusive shuttle is equipped with 4
wheelchair seats and 8 - 10 seats for other mobility needs.
Hours of operation include
7:30 a.m. - 9:30 p.m. on Monday - Thursday; 7:30 a.m. - 5 p.m. on Friday. To
schedule a pick up time, please call (904) 620-5718 no later than 7 p.m. the
prior day of intended pick up time. Please refrain from leaving weekend phone
requests for a Monday morning pick up time prior to 8:30 a.m. For more
assistance, please call Parking & Transportation Services at (904)
a student has a medical or psychological disability that seriously interferes
with the student’s ability to successfully complete a course, the student may
petition for a Medical Withdrawal by contacting the Medical Compliance Officer
at (904) 620-2175
UNF Parking Services (904) 620-2815
Parking Staff will issue a 30- day temporary disability parking permit for use
on campus. If the student needs a disability parking permit for a longer time,
applications for a Temporary Florida Disabled Parking Permit can be found at: www.hsmv.state.fl.us/forms/handiform.html A doctor’s signature will be required.
SERVICE and SUPPORT ANIMALS
established and defined by the Americans with Disabilities Act (ADA), service
animals shall not be excluded from UNF facilities or activities.
(Exceptions may exist in some sterile environments, areas requiring protective
equipment or clothing, or as mandated by health codes.)
animals are defined as: animals that are individually trained to do work or
perform tasks for the benefit of an individual with a disability. Such animals
might guide individuals with impaired vision, alert individuals who are hearing
impaired to intruders or sounds, pull a wheelchair, or fetch items used in
daily living (Ref. ADA Title III, 28 CFR Sec 36.104).
animals, usually referred to as Emotional Support animals, normally provide passive support to people with
disabilities. ESAs can be a therapy tool or an integral part of a treatment
process. They do not assist individuals with a disability to perform the
activities of daily living. Therapy animals are not covered by laws protecting
and giving rights to service animals. Approval of the presence of a therapy animal
falls within the authority of the university regarding accommodations to a
of the student’s disability and the need to have an emotional support animal
must be provided to the Disability Resource Center. Upon approval to have the
animal on campus, Housing & Residence Life will be notified of the animal’s
presence in the residence halls.
who request a service or emotional support animals must comply with state and
local requirements regarding registration and licensing of the animal as well
as having current veterinary health certificates.
Requesting Accommodations for Courses Each Semester
Self Registration- Accommodations
Request/Renewal with Clockwork
can request accommodations for each of your courses during a semester by going
to myWings>Student Tab>My Records>Clockwork link and then selecting
the “Self Registration” link in the Clockwork student user portal.
you do not need any alterations to the accommodations listed in the Clockwork
Portal for a given course an email will be sent to your professor providing
them access to your letter upon submitting you accommodations request. If you
do need an alteration you will be required to meet with a DRC staff member to
discuss the changes needed.
DRC recommends you request your accommodations for a semester as soon as
possible in order to use your accommodations immediately. Professors who do not
receive an accommodation letter will not be obligated to provide you with
Disability Resource Center recommends you schedule a meeting with each of your
professors to discuss accommodations that will be utilized in each class.
IMPORTANT: Accommodation Letters are only good for the
semester and year the student is attending.
You will need to request a new accommodation letter for each course
during each semester you are enrolled.
myWings Link to access Clockwork Student Portal Homepage Follows;
Path: myWings>Student Tab>My Records>Clockwork;
(Self-Registration) Information Packet Download Link Follows;
Clockwork Self Registration Accommodations Request
Renewal (Self-Registration) Embeded Youtube Video Follows;
YouTube Link: https://www.youtube.com/watch?v=YDGCazjUutw