Smarthinking offers tutoring through several different utilities. Each has its benefits and disadvantages; be sure to pick the one that suits your needs in an appropriate (and timely!) manner. General information about each service (and their turn-around time) is listed below. For specific questions about how to use each service, please refer to the Student Handbook.
You can submit your writing for review by on of the Smarthinking tutors. You can submit essays, papers, or paragraphs to tutors in specialist areas, or choose the first available.
They aim to have the critique completed and delivered to your Smarthinking Inbox in 24 hours.
This service provides the easiest, fastest way to get assistance. All you'll need to do is select the subject area you need help with, and a Whiteboard session will begin. Just be aware that because this is a drop-in session, you will not get to choose the specific tutor you prefer, and not all subjects are available.
This service allows you to schedule your tutoring sessions in advance, with the tutor of your choice. This is especially handy for subjects where you expect to need more help, where it is advantageous to work with the same tutor for consistency. Additionally, this is the ONLY way to receive live help in certain subjects.
Pre-scheduled sessions last approximately 30 minutes. They must be scheduled at least 48 hours in advance, and must be cancelled at least 48 hours ahead.
This asynchronous service is a great alternative to a live session, particularly helpful when you don't have time for a live session, but you DO have time to wait about 24 hours for a response. Because this is not a live session, and the response time can be long, you'll want to be very specific when you submit the problem you need assistance with. This will cut down on the back and forth in clarification.
Another really helpful resource within the Smarthinking site is the bank of video tutorials and study guides available in Academic Resources. If you're looking to brush up on general math skills, or need a refresher on different writing styles, but don't think you need to consult an actual tutor, this area may be very helpful for you. You can use these tutorials in your own time, at your own speed, as you need.