Distance Learning Student Support (DLSS)Phone: (904) 620-DLSS (3577)Email: UNFonline@unf.edu
You should be aware of Blackboard’s system maintenance days
and times, so you can either avoid them, or understand any slow responses
during those times. There are daily system maintenance windows, in addition to
a larger end-of-semester window, as follows:
Weekly on Sundays: 5:00 a.m. – 9:00 a.m.
System is unavailable during this time.
Daily: 2:00 a.m.
– 5:00 a.m.
System is available during this time, but may respond more
slowly than usual.
During semester maintenance windows, the system is
unavailable. The larger windows are used to install upgrades to the system, as
well as apply patches and hotfixes. The dates for each semester window are
The Blackboard Learning Management System (LMS) is managed at UNF by the Blackboard (Bb) Team. The Bb Team is responsible for ensuring that
Blackboard meets the needs of the campus community. More information about the
Bb Team and the university committees it works with and reports to, is
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