Information Technology Services
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ITS Tip of the Week for Faculty and Staff

Week of September 12, 2005

Setting a Temporary Voice Mail Greeting

When you are out of the office, a temporary voice mail greeting is a helpful tool to inform callers of when you expect to be back in the office. This option enables you to set an expiration date and avoid re-recording your internal and external greetings after you return.

To create a temporary voice mail greeting, login to your voice mail system using your extension number and password. Then...

1) Press 8 2
2) Press 3 to select temporary greeting
3) Next press 5 and record your greeting (tell callers when you expect to be back in the office)
4) Press # to end your recording
5 ) You can press 2 to review your greeting and 7 6 if you wish to delete it
6 ) When you are finished, press 9 to set an expiry date and time - you will be prompted for the month, date and time. Remember to include the # after each entry. If you do not select an expiry date and time, the temporary greeting will stay in effect until you delete it.

To access your voicemail, press the "Message" button on your office phone or from off campus, dial 620-3900

If you have questions or need your voice mail password reset, please contact the ITS Support Center at extension 4357 (HELP). For more information about using the voice messaging system, please refer to the Quick Reference Card.