University of North Florida

Information Technology Services
its unf
  • UNF Home |
  • About UNF |
  • A-Z Index
  • About ITS
  • Contact Info
  • Overview
  • Mission
  • News
  • Univ. Tech. Committee
  • Internal Docs (restricted)
  • Administration and Finance
  • Info for Faculty & Staff
  • Info for Students
  • ITS Home
  • Other Tech Info Links
  • Policies/Procedures
  • Services
  • Blackboard
  • Classroom AudioVisual
  • Computer Labs
  • Hardware/Software
  • E-Mail
  • ITS Self Service
  • ITS Help Desk
  • Maintenance Hours
  • Passwords
  • Security
  • Service Catalog
  • Telephone Support
  • Web Publishing
  • Wireless


Location: UNF Hall, Suite 245
Phone: (904) 620-2820
Fax: (904) 620-2895

Telephone Support

  • Announcement: Per Phone Billing Change on July 1, 2006
  • BellSouth White Pages Directory
  • Billing Codes for Telephones: Listing and Information
  • Cell Phone Service
  • Conference Calls
  • Courtesy Phone Locations [pdf]
  • Delete voicemail Instructions
  • Emergency Phone & Code Blue Phone Locations [pdf]
  • FAQs - Frequently Asked Questions for Faculty/Staff Phones
  • ITS Request (ITSR) (replaces paper ITSRs)
  • Learn how to use the Services on your Phone [pdf] - Call Pilot Messaging Quick Reference
  • Learn how to set a temporary voice mail greeting
  • Meridian Digital Telephone [pdf] - Quick Reference Guide
  • Online Telephone Billing - For authorized staff only (requires UNFID for login)
  • Telephone User Information [pdf]
  • UNF Phone Directory

If you need to report telephone troubles, please contact the ITS Support Center at 4357 (HELP) on campus, or 620-4357 from off-campus locations. Alternatively, please email trouble reports to ITS Support Center@unf.edu.

Copyright © 2005 - 2007 University of North Florida.
All Rights Reserved. Contact Info