Below are links of information, provided by Information Technology Services (ITS), for students on any technological endeavor. Are you trying to log in to myWings, or Blackboard? Trying to figure out how to use Ruckus? Check out our 'Get Services' section for information on the many services we have for your use. Having problems with a services or have some sort of technology question? Need to know how the Help Desk can help you and where it is located? Check out the 'Help and Support' section. Lastly, if you are here purely for information on technology used at UNF or just technology in general, check out the 'Learn About' section. Let's find the answer for your questions...

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Get Services Blackboard Blackboard: Bb is a web-based application that brings together many of the communication and administration tools that can be used to conduct a course partly or fully online Bb & Osprey Email Sessions Bb & Osprey Email Sessions: Free one-hour sessions for students offered at the beginning of each term Computer Labs Computer Labs: Hours, software, hardware, location, and policies for the general purpose computer labs UNF ID Self Service UNF ID Self-service: Students use this application to find out their UNF ID, change their password, select a friendly alias, forward email, and turn spam blocking on. Email Email: UNF students are given a unf email and can access it using our webaccess system. ITS Help Desk ITS Help Desk: This is a student's one stop help shop Self-Service Forms Self-Service Forms: Various service forms that are available. Telephones Telephones: Links to Campus Directory, locations of "code-blue" emergency phones, info about Residence Hall telephones		Help and Support Hardware/Software Hardware/Software: Information about available hardware and software on campus. ITS Self Service FAQ ITS Self Service FAQ: Frequently Asked Questions (FAQ) on using the ITS Self Service page OspreyNet OspreyNet: Internet services for Resident students SAS 8.2 Online Documentation SAS 8.2 Online Documentation: Everything a SAS user will need. SSH download SSH download: Information on why telenet is no longer available and a link to download SSH, its replacement. SICStus Prolog 3.7.1 SICStus Prolog 3.7.1: Online documentation for using Prolog for Logic Programming. Technology Handbook Technology Handbook: ITS technology handbook for students will be distributed at Housing Check-in and Week of Welcome Web Pages Web Pages: Want to let the world know all about you? You can put up your own web page Wireless Network Wireless Network: Wireless connectivity offers students the freedom to access IT resources and the Internet without the use of cables.		Learn About Florida LambdaRail Florida LambdaRail: UNF is part of a state-wide high-bandwidth research and education network. Java 2 SDK and Manual Java 2 SDK and Manual: Documentation containing known issues, new features, and other information specific to JDK 1.3.1 . This link takes you to the JAVA web site. Maintenance Hours Maintenance Hours: ITS Maintenance hours. Ruckus Entertainment Ruckus Entertainment: Provides UNF students (and faculty and staff) with unlimited access to over 2.1 million songs and hundreds of videos. Office 2007 Compatibility Office 2007 Compatibility: Microsoft Office 2007 by default saves files in a 2007 format that is not compatible with older versions of Microsoft Office. However, there is a way to save your files in an older version. Passwords Passwords: Information on passwords that are allowed and recommended by the university for various university systems. Security Security: Information on electronic security and the university. Student Employee Student Employee: Information Technology employs more than 40 students to work part time with the Help Desk, labs, and audio visual units. Transferring Files Using Secure FTP [pdf] Transferring Files Using Secure FTP: These instruction will aid you in transferring files to and from Osprey using Secure Shell (SSH) File Transfer Protocol. UNIX Help UNIX Help: Helpful information for users of the UNIX operating system, developed at the University of Edinburgh from work funded by the UK Higher Education Funding Councils' Information Technology Training Initiative (ITTI).