Reporting Lost or Stolen Dell Computers

  • If Your Computer Is Lost or Stolen, call a law enforcement agency to report the lost or stolen computer. Include the service tag sequence in your description of the computer. Ask that a case number be assigned and write down the number, along with the name, address, and telephone number of the law enforcement agency. If possible, obtain the name of the investigating officer.
  • Contact UNF's Dell customer support (800-274-7799, option #4) to report the missing computer. Provide the computer service tag sequence, the case number, and the name, address, and telephone number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating officer.

The Dell support technician will log your report under the computer service tag sequence and flag the computer as missing or stolen. If someone calls Dell for technical assistance and gives your service tag sequence, the computer is identified automatically as missing or stolen. The technician will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you made the report of the missing or stolen computer.