Information Technology Services
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GENERIC DEPARTMENTAL COMPUTER ACCOUNTS

Very often, a department will hire a student worker to fill a part-time position and the student will continue in the position for a semester or two. The student leaves or graduates and the department fills the vacancy with another student. Normally when an employee leaves the university, the computer account is terminated. But what the department would prefer, is to maintain the historical data collected and created by the first student.

In another case we often see, a department would like to have an e-mail account that can receive information and inquiries from customers. They'd like this account to be permanent and not attached to people who may transfer to another department.

For just such instances, ITS creates, what we call, a generic computer account. A generic account is one that will allow student workers to receive Exchange e-mail and do department work on the Windows network, such as sharing files and printers. It will allow a department to have a permanent address that they know will go unchanged from one semester to the next. Generic accounts can only be created in the Windows system, not the Osprey system.

If a generic computer account is something that will benefit your department, please send a request to your college or department's C-Tech (click here for contact information).

If you experience any difficulties with any of your computer accounts, or have any questions, please contact the ITS Help Desk at (904) 620-HELP or send them an e-mail.

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